Finance Delivery Head

2 weeks ago


Makati City, National Capital Region, Philippines KSearch Asia Consulting, Inc. Full time

Our client is a finance shared service center of a BPO company

JOB DESCRIPTION


• P&L Cost Ownership for all expenses incurring at the sites


• Owners & deployment facilitators for all organizational processes namely – Ops Performance & Governance, Operations Management Practices, People Performance Management, etc


• Engage and manage stakeholder relationships – Service Delivery leads, Global Process Leaders, Industry Leaders


• Produce business cases, secure benefit realization and track realized benefits against target


• Drive standard practices around planning & capacity management as well as all HR practices


• Preparing locations to intake the consolidation related movement and be SPOC for other functions to drive integrated transition plans & governance around it


• Coach Service Delivery Leads to identify, manage, select and charter process and quality improvement opportunities


• Mobilize projects that directly contribute to goals, ensuring projects fit strategically, have significant financial benefit opportunity and engage employees in SE framework


• Lead delivery of large / complex process and quality improvements


• Establish process management, and continuous improvement frameworks to sustain and grow benefits post project

JOB QUALIFICATION


• Significant experience in the BPO industry

• Ability to work within a commercial framework and develop and deliver services to service level and cost parameters

• Leadership skills with the ability to motivate engage and drive high performance from large teams.

• Excellent people management skills with the ability to guide coach and develop team members.

• Ability to communicate effectively with people at all organisational levels.

• Excellent stakeholder management skills with the ability to inform influence and engage with a broad range of groups.

Start your journey to a fulfilling career right here. Apply for a position by sending us your resume today. Your dream job is just a click away

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