Finance Services Lead

2 weeks ago

Makati City, National Capital Region, Philippines ING Hubs Philippines Full time

Overview:

The ING Think Forward Strategy aims to create a differentiating customer experience, enabled by simplifying and streamlining our organization, further striving for operational excellence, enhancing the performance culture within our company, and expanding our banking capabilities.

As a Junior Circle Lead, you will be responsible for leading and managing a team that supports Global ING Business Partners for a wide range of financial accounting and reporting services including but not limited to daily reconciliations, break resolutions, account receivable processing, and month-end closing activities, monitoring suspense accounts, maintaining financial reference data, and proper electronic documentation in compliance to ING's standards. You will also be part of the Management Team responsible for setting strategic priorities for the Finance department and influencing the organization of the future.

This role is an ideal training ground and a stepping-stone in becoming a Circle Lead with the full support of the Management Team.

To ensure a deepening of the relevant field of knowledge and expertise within the department to offer customers the very best services possible, every day and to contribute to building a more efficient organization with engaged employees, which will result in a shorter time–to–volume of products and services.

As a Junior Circle Lead, you report hierarchically to the Head of Risk and Finance Services ING Business Shared Services (IBSS) Manila and functionally to Global Business Partners.

If you are good at:

  • Expertise in developing high – performing teams and empowering teams to act autonomously and holding them accountable
  • Has strong communication skills and (international) stakeholder management skills
  • Has relevant experience in (complex) Project Management; proven track record in continuous improvement and change management
  • Has the ability to display flexibility to teams and adapt plans, approach, and behavior to the different needs, cultures, and situations
  • Experience with steering on output
  • Can manage multiple business partners and used to work with tight deadlines. ;
  • Is result-driven and able to push things forward in a persistent way;
  • Is well organized, pro-active, and hands-on to deliver high-quality output and services ;
  • Is analytical, autonomous, adaptive, and flexible to turn problems into workable solutions.
  • Have exposure to communicating with stakeholders with different cultural backgrounds
  • Has proven verbal and written communication skills in English;

If you are:

  • Proven track record in managing Finance Operations of at least 1-3 years.
  • Experience in a complex and dynamic Banking and Service Delivery environment with relevant experience in Accounting or Financial reporting;
  • Knowledge of IFRS-EU and preferably a Certified Public Accountant.
  • Experienced in managing a team of 10-15 people.
  • Flexible, open to learn and be trained to challenge peers and Management.

If you can :

  • Ensures that the teams in your Department are doing the right Service Delivery i.e. are competent and focused on the right priorities to achieve their goals
  • Is taking a leadership role, moving strategic priorities to executable plans and action;
  • Primary responsibility is to facilitate, support, and motivate your employees in the Finance Services Department
  • Create, together with the Agile Coaches, high–performing teams and remove impediments; stimulate interaction between people within and outside your domain
  • Accountable for executing risk & control compliance and mitigation of business and operational risks; ensures regulatory compliance across your entire Circle
  • Responsible for alignment with other employees and teams within Risk and Finance Services and IBSS
  • Responsible for Continuous Improvement of processes, services, and administration within your Circle to limit internal hand-overs
  • Accountable for developing the expertise of the Department as a whole and the personal development of the individual members
  • Act as a role model while safeguarding our ING values.
  • Effectively facilitate the transition of Finance Services to the One Agile Way of Working

If you'd like to work with:

  • Self-organized teams
  • Local Finance and Risk Department Heads / Circle Leads
  • Experts and Senior Stakeholders
  • Actively collaborating within the multiple departments within ING Global (locally and globally)

If you want to:

  • work in downtown BGC, the country's economic center
  • enjoy competitive compensation and allowances
  • be part of a diverse, creative, and energized team

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