Talent Acquisition Operations

2 weeks ago


Taguig, National Capital Region, Philippines J.P. Morgan Philippines Full time
Talent Acquisition Operations - Project Manager

Opportunity Expired

GES supports the firm in achieving its strategic priorities by leveraging its core principles of superior employee experience, operational excellence, efficient global coverage and a commitment to its people.

  • Attention to Detail, Results Focus; Collaboration and Teamwork; Critical Thinking; Time Management; Project Management (manage multiple tasks and projects); Change Management
The role involves
  • Analysis
    • Analyzing data and metrics to identify trends, performance and other information associated with the process improvement
    • Analyzing the voice of the customer to understand requirements, pain points, in order to impact of the change to stakeholders and how best to approach them.
  • Design, Development
    • Helping design and develop the new process to ensure outcomes are met.
    • Helping design and develop training materials, as required and based on project requirements
    • Helping design templates (decks, emails, training materials) for consistency in the look and feel of all communications based on Org and audience
  • Implementation
    • Overseeing all project activities required by the initiative
    • Delivering change management activities as required, which may include (but are not limited to)
      • Trainings
      • Meetings
      • Calibration sessions
      • Communications
      • Promotional Materials
      • Town halls
    • Creating and publishing internal and external communications
    • Creating executive decks and other informational materials
  • Monitoring
    • Analyzing data and metrics to identify effectiveness of the Process improvement initiative
Qualifications:
  • Experience in a Project Management role, leading complex projects; background in Change Management, Process Improvement, Transformation or handling global projects will be an advantage
  • Strong stakeholder engagement across management and executive levels in current capacity
  • Ability to drive and influence business decisions
  • The role requires excellent communication skills (written and oral) and proficiency in Excel, SharePoint, and PowerPoint.
  • Knowledge or background in basic statistical analysis and VBA/Macro programming will be an advantage
  • Familiarity with Alteryx, Xceptor and other automation tools is a plus
  • Background or experience in statistical analysis is a plus
  • Strong grasp of research, data-gathering and analysis concepts
  • Fast learner and creative problem solver with expertise in analysis and data transformation
  • Excellent organization skills and strong attention to detail, ability to multitask, and effectively prioritize work, handling multiple demands and competing priorities
  • Able to build strong working relationships across multiple functions and time zones
  • Agile, collaborative, and self-motivated team player; able to work independently, and execute in a fast-paced, high pressure environment
  • Amenable to follow NAMR work hours but flexible to adjust as business needs
  • Amenable to reporting in BGC office
Work rights

The opportunity is available to applicants in any of the following categories.

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