Casino Manager

2 weeks ago


Mandaluyong City, National Capital Region, Philippines Cosptech Information Technology Full time

RESPONSIBILITIES:

  • Responsible for the entire gaming set-up; preparation of table rules and sanctions, SOP and operations manual.
  • Principal author of the operations manual.
  • In-charge of the different tables set up for different games, licenses and affiliates.
  • Establishes and enforces policy and guidelines on gaming areas.
  • Conceptualize house rule, otherwise known as Golden of House. Where house, licensee, affiliates and players must act in accordance with.
  • Manages all casino workforces.
  • Develops strategies to ensure competitive advantages within the operations department.
  • Reports the performance of the Casino and coordinates directly to the higher management.
  • Present the Operations Report to the higher Management of the company for the updated report on the operations side (actual operation and software technicalities that affect the gaming operation).
  • Prepares weekly Operations Roster for Shift Managers (designated assignments, schedule and responsibility of every team).
  • Works closely with other Department Heads to ensure smooth operation, especially to the IT Dept and CCTV/Surveillance Team, where operations relies on its software and to monitor and oversee the daily operations if any improper activity occurred.
  • Responsible for the final Interview and assessment of qualified candidates for promotion under the operations department.
  • Conduct final review assessment (oral and written examination) of new employees before its formal engagement with the department.
  • Responsible for the issuing of disciplinary action and memo on all staff in relation with employee's Performance Related Infractions and Summary of absences and tardiness.
  • Responsible for the Evaluation of employees Key Performance Index (KPI).
  • Responsible for the Evaluation and Assessment for Regularization, Confirmation, and Promotion of the employees.
  • Holds General meetings at least twice a month for the entire Operations team.
  • Resolves staff difficulties that cannot be resolved by the Shift Manager or Pit Supervisor thus creating a harmonious working environment for all.
  • Overall Decision Making (Disputes, differences, rewards, promotion, disciplinary action)

Job Types: Full-time, Permanent

Benefits:

  • Promotion to permanent employee

Supplemental pay types:

  • 13th month salary
  • Overtime pay

Education:

  • Bachelor's (Preferred)

Experience:

  • Casino/Studio Manager: 5 years (Required)

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