Operations Director

2 weeks ago

Davao City, Davao, Philippines Connext Global Solutions Inc Full time

Connext Global Solutions is a dedicated team of business process outsourcing experts and innovators, with experience supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are looking for an Operations Director who will manage our Business Unit focusing on Finance, Accounting, and IT Professionals.

Tasks and Responsibilities:

  • Working closely with the Business Unit Manager and leads the operations team to consistently achieve performance results that delight clients.
  • Coordinates and liaises with internal leaders and client representatives to make decisions for operational activities and set strategic goals.
  • Provides sound tactical plans to ensure the continuous improvement of daily operations, as well as optimum client and team member satisfaction.
  • Creates, maintains, and distributes accurate statistical reports.
  • Works with leadership to set team and individual KPIs and provide regular, actionable feedback.
  • Directs Operations Managers on planning and execution and provides constructive feedback for continuous personal development.
  • Evaluate periodically the efficiency of business procedures according to organizational objectives and apply improvements; implement, manage, and evaluate operation processes and procedures, by the standards and procedures set out by the organization.
  • Develops strategies and implementation plans to improve and standardize the operations.
  • Keeps up to date with industry trends and identifies areas of opportunity to drive improvements, as well as maintains all operational guidelines, reference documents, and training materials
  • Reviews invoicing, and financial information and adjusts operational budgets to promote profitability.
  • Perform other duties as assigned.

Qualifications:

  • 3+ years of demonstrated project management experience, working with clients and different stakeholders, in solving business problems.
  • High attention to detail and administrative accuracy.
  • Excellent organization, planning, time management, and analytical skills. Strong team building, interpersonal, communication, and motivational skills.
  • Ability to direct and manage in a fast-paced, rapidly changing environment while managing multiple priorities.
  • Ability to direct a diversely skilled workforce.
  • Technologically savvy with the ability to perform sophisticated operational analytics.
  • Ability to prepare and carry effective business presentations
  • Exceptional skills at both, employee and client engagement.
  • Strong sense of teamwork

Work Condition:

  • Able to work Hybrid or 100% on-site in Bajada, Davao City.
  • Able to work on shifting/rotational schedules.
Your application will include the following questions:

What's your expected monthly basic salary?

Connext Global Solutions Inc

Information & Communication Technology

Connext Global Solutions helps businesses solve the staffing challenges and enable client growth with their innovative remote staffing and process outsourcing solutions. Connext powers small and medium enterprises by helping build, train, and manage excellent, highly functioning remote teams.

Originally established in 2014 to address specific pain points that we experienced in the traditional outsourcing model, Connext has grown from a local business services provider to a booming global enterprise with a growth rate exceeding 80%. We have more than doubled our growth since 2019 and now support middle-market companies across the United States and Europe.

Our client support centers are located Angeles City, Pampanga where we provide the highest caliber: Connext provides client-focused bespoke solutions to clients across all industries.

The Connext offshore team of industry experts include the following:

Senior CPAs, CPAs, Staff Accountants, and Accounting Techs

Real Estate Title and Escrow Specialists

IT/WEB Developers and Administrators

Nurses and Healthcare Claims Processors

QA and Data Analytics Specialists

Graphic Designers and System Engineers

HR and Payroll Service Professionals

Technical Support

Data Entry Specialists

Customer Service Representatives

and More

Core Values

Make It Fun

Be Transparent

Hire The Best

Take Ownership

Foster Teamwork

Do What's Right

Put Customers First

Go Above and Beyond

Connext Global Solutions helps businesses solve the staffing challenges and enable client growth with their innovative remote staffing and process outsourcing solutions. Connext powers small and medium enterprises by helping build, train, and manage excellent, highly functioning remote teams.

Originally established in 2014 to address specific pain points that we experienced in the traditional outsourcing model, Connext has grown from a local business services provider to a booming global enterprise with a growth rate exceeding 80%. We have more than doubled our growth since 2019 and now support middle-market companies across the United States and Europe.

Our client support centers are located Angeles City, Pampanga where we provide the highest caliber: Connext provides client-focused bespoke solutions to clients across all industries.

The Connext offshore team of industry experts include the following:

Senior CPAs, CPAs, Staff Accountants, and Accounting Techs

Real Estate Title and Escrow Specialists

Don't provide your bank or credit card details when applying for jobs.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

  • Regional Operations Director

    2 weeks ago

    Davao City, Davao, Philippines Career Point Management Consultancy Full time

    The Regional Operations Director – Mindanao is responsible for leading and managing the business units of the region to achieve organizational excellence. He/She establishes the strategic directions of the region aligned to the company's vision and mission.Specifically, the Regional Operations Director is accountable and responsible for the following...

  • Managing Director

    2 weeks ago

    Davao City, Davao, Philippines Brittany Corporation Full time

    About the jobCompany DescriptionBrittany Corporation is the luxury residential arm of Vista Land & Lifescapes, Inc., the largest homebuilder in the Philippines. Specializing in masterfully crafted homes, condominiums, and lot-only properties, Brittany provides residents with an unrivaled luxurious experience. With location in Davao City, residents can expect...

  • Director of Sales

    2 weeks ago

    Davao City, Davao, Philippines More Staffing Full time

    JOB OVERVIEW:We are seeking an experienced and dynamic Director of Sales with a proven track record in the Business Process Outsourcing (BPO) industry. The ideal candidate will lead our sales efforts, driving revenue growth, and building strong relationships with clients in need of outsourcing solutions. As a Sales Director, you will be responsible for...

  • Director Of Operations

    4 weeks ago

    Davao City, Davao, Philippines Full Potential Solutions Full time

    ResponsibilitiesResponsible for managing call center operations activities including day-to-day operations, training and quality for one or more accounts / programs / LOB's that contribute to the acquisition, satisfaction and retention of client contracts/agreementsEnsures achievement of service levels, key performance indicators, business objectives and...

  • Director Of Operations

    2 months ago

    Davao City, Davao, Philippines Full Potential Solutions Full time

    ResponsibilitiesResponsible for managing call center operations activities including day-to-day operations, training and quality for one or more accounts / programs / LOB's that contribute to the acquisition, satisfaction and retention of client contracts/agreementsEnsures achievement of service levels, key performance indicators, business objectives and...

  • Director of Strategic Finance

    2 weeks ago

    Davao City, Davao, Philippines Activate Talent Full time

    Director of Strategic Finance (E-commerce) 100% Remote Our client is seeking a highly skilled and dynamic Director of Strategic Finance to join their team. Reporting directly to the CFO, the Director of Strategic Finance will play a pivotal role in driving financial planning, analysis, reporting, and long-term strategic business initiatives across the...

  • Regional Director – Mindanao

    2 weeks ago

    Davao City, Davao, Philippines Aickman and Greene Consultant's Corporation Full time

    Job Summary:Reporting to the Chief Operating Officer (COO), the Regional Director – Mindanao is responsible for leading and managing the business units of the region to achieve organizational excellence. He/She establishes the strategic directions of the region aligned to the company's vision and mission. He/She leads the team to ensure the achievement of...

  • Director of APAC Client Growth

    2 weeks ago

    Davao City, Davao, Philippines Cloudstaff Full time

    Philippines - Angeles, CS Everywhere - Makati, Ortigas3 months ago Login to View Salary Years of experience 3-4 years Shift(s) Any Job request ID JR-12279 Director of APAC Client GrowthPhilippines - Angeles, CS Everywhere - Makati, Ortigas3 months ago Salary Login to View Salary Years of experience 3-4 years Shift(s) Any Job request ID JR-12279 Job...

  • Country Managing Director

    2 weeks ago

    Davao City, Davao, Philippines DHL Germany Full time

    About usDSSI is a Philippine owned transport provider brought together through a joint venture with one of the nation's leading conglomerates, JG Group and the world's provider of choice in Supply Chain and Transport, DHL.When you work with us you'll find that we deliver results; without compromising on respect. We value each other's differences while...

  • Group Operations Officer

    2 weeks ago

    Davao City, Davao, Philippines FTC Group Full time

    Design and implement business strategies, plans and procedures for the FTCGOCC, ALPI, AT, AB, Aeon Suites, Centerpoint, FTC Tower, GWD, MSHS, SVFC, MSLR and La Vie and Renaissance Dialysis Center and set comprehensive goals for performance and growth.Spearheading strategies to steer the company's future in a positive direction.Translate strategy into...

  • Associate Director Service Delivery

    2 days ago

    Davao City, Davao, Philippines Concentrix Full time

    Job Title:Associate Director Service DeliveryJob DescriptionLead service delivery strategy to ensure key metrics attainment, driving revenue and profitability, acting as a strategic advisor to solution for immediate client needsManages communication and overall relationship with client and internal partners; ensuring detailed planning, budgeting, and...

  • Sr. Director Demand Planning-Demand Gereration

    2 weeks ago

    Davao City, Davao, Philippines Extreme Networks Full time

    Sr. Director Demand Planning-Demand Gereration Extreme Networks Named to Computerworld's 2023 List of Best Places to Work in IT Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and...

  • Client Services Manager

    2 weeks ago

    Davao City, Davao, Philippines Dynata Full time

    The Manager Client Services is responsible for the operational efficiency and effectiveness of their Client Services team in the Philippines. Its' goal is to meet the strategic objectives of the global organization, the unique requirements of the regions these teams serve and the nuances and culture of the country where these teams are located. The Manager...

  • Visionary People Operations Manager

    2 weeks ago

    Davao City, Davao, Philippines Laminar Full time

    Visionary People Operations Manager (Philippines)Looking for a role where you can make a real impact? Help us set new standards in the People Operations realm, driving change that matters.Join us and be part of a team where your insights will directly shape our strategic direction.Read on(this will be a long write up but we like to give you all the details...

  • Ecommerce General Manager

    2 weeks ago

    Davao City, Davao, Philippines RemoteVA Full time

    Email Hello, General ManagersWe are looking for a talented individual to join our team in a multifaceted role.The company is a monthly subscription service for reproductions of historical letters and documents. Each letter comes with a separatedocument explaining the context of the letter including its author, recipient, and relevance to theevents of its...

  • Business Development Head

    2 weeks ago

    Davao City, Davao, Philippines SGS (Malaysia) Sdn Bhd Full time

    We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionAssist the Business Director in identifying,...

  • Agency Unit Head

    2 weeks ago

    Davao City, Davao, Philippines Maxicare Healthcare Corporation Full time

    Maxicare Healthcare Corporation is looking for a new high-performing Agency Unit Head to build and lead a sales-driven team that will advocate the importance of healthcare needs.If you have a strong sales, insurance management, and team leadership background, this freelancing-career opportunity is right for you You can build and grow your own Team with us...

  • Associate Vice President of Accounting

    2 weeks ago

    Davao City, Davao, Philippines CallTek Full time

    DescriptionStaff4Me is currently seeking a highly experienced and motivated Associate Vice President of Accounting to join our finance team. As the Associate Vice President of Accounting, you will play a critical role in overseeing the financial operations, managing the accounting department, and ensuring compliance with accounting principles and...

  • Business Development Head

    2 weeks ago

    Davao City, Davao, Philippines SGS Full time

    Email Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Company DescriptionWe are SGS –...

  • Workforce Manager

    1 week ago

    Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time

    Workforce Manager manages the day-to-day operation of the Workforce Management Real time adherence team. Maintains service levels while keeping overtime costs to a minimum and Creates policies and procedures to standardize specific Workforce management functions.Responsibilities:Provides support to other members of management, as needed. Co-Leads workforce...