Payroll Specialist

2 weeks ago


Quezon City, National Capital Region, Philippines Ubiquity Global Services, Inc. Full time

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals — every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

What We Do
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.

Final Pay Administration
1. Reviews payroll inputs as received from various Final Pay process owners for processing, and provides the relevant guidance to ensure all transactions are processed within SLA
2. Validates final pay results to ensure accuracy of last pay processed and compliance to DoLE standards
3. Resolves escalations and SEnA / NLRC cases in a timely manner
4. Assists the Payroll Supervisor and the Payroll Manager, and coordinates with HR or People Advocates for escalations and urgent final pay cases
5. Ensures all final pay and clearance trackers are updated
6. Ensures that final pay emails are attended to and resolved daily. Proactively connects with former employees through all forms of communications to ensure proper setting of expectations and address concerns
7. Assists the core Payroll group in reconciling the final pay of terminated employees as part of the tax annualization exercises
8. Prepares & releases BIR 2316 forms (Terminated) as needed and during tax annualization exercises.
9. Submits relevant payroll reports to stakeholders and to the accounting department for booking
10. Closely coordinates with Payroll Team Leader or Payroll Manager to upload bank files for processing within agreed SLA
11. Works on ad hoc tasks such as but not limited to DoLE reports, compliance audits, process documentation, payment of invoices, and other projects that may be assigned from time to time by the Payroll Manager

Qualifications:

  • Applicants must be a graduate of any business-related courses
  • Experience in doing end-to-end payroll and final pay is a requirement for this position
  • A minimum of 2 years of experience in Final Pay processing and computation, a plus
  • Proficiency in Microsoft Excel / Google Sheet/Workspace is a must
  • Communication skills in English should be professional
  • Willing to work onsite and on a shifting schedule

What we do.

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.

Come as U are, because U Matter at Ubiquity.

We're committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we're at our best when everyone can contribute their ideas and feels free to be their most authentic self.

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.

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