Operations Account Manager
2 weeks ago
- Act as the lead point of contact between client and the company for all matters specific to accounts under your responsibility, taking ownership and accountability.
- Responsible for the overall management of accounts under your area of responsibility, taking prompt action to accomplish objectives as stipulated in the service agreement/contract.
- Responsible for the upkeep and growth of existing accounts, developing and sustaining productive and long lasting customer relationships.Provide Client with regular updates with regards to completion status.
- Ensure timely and successful delivery of solutions according to customer needs by establishing courses of action for self and other support groups.
- Escalate pending issues to the Sr. Operations Manager to facilitate closure of issues.
- Responsible for forecasting and meeting projected monthly revenue with target margins keeping track of their respective P&L analysis in collaboration with the Finance Department.
- Ensure timely payments of services rendered based on the agreed payment terms in collaboration with the credit and collection team.
- Submit to the Sr. Operations Manager a weekly accomplishment report.
- Perform other responsibilities as may be assigned by the Sr. Operations Manager.
- Conduct meeting with on-site personnel regarding inventory, attendance, discipline, special projects, individual concerns, facility requirements and plans.
QUALIFICATIONS:
• Proven experience in Account Management and Facilities Management
• Graduate of Electrical, Mechanical or other related Engineering courses
• Knows how to offer strategic business-building programs and proposals
• Knows how to monitor and measure growth performance of Accounts
• Can develop relationships across organization and conceptualize/implement relationship-building programs.
Your application will include the following questions:
How many years' experience do you have as an account manager?
Servicio Filipino, Inc. (SFI) is the flagship company of the SFI Group of Companies. It is the undisputed leader in providing total human resource solutions and quality services in engineering, property management, building cleaning/management and technical services for over half a century. Aside from being the pioneer in human resources services, SFI is at the forefront of uplifting education and workforce development in the Philippines.
For the past 60 years, we have provided jobs to the Filipino people and we have helped businesses grow by providing their workforce needs. Servicio Filipino's spirit of kindness shines through in countless ways within our community, to help in nation-building. To this day, SFI takes action and builds partnerships with other organizations who collectively and independently come to fill in the gap in our society and reaches out to a community that is so closely intertwined in the ecology that we belong to. This commitment to service and the spirit of caring for those in need is just part of our culture, and one of the defining characteristics of our institution. Servicio Filipino is a thinking company. Through our significant framework, initiatives and advocacies we've elevated our brand to where specialists, consultants and experts of our industry reside.
Servicio Filipino, Inc. (SFI) is the flagship company of the SFI Group of Companies. It is the undisputed leader in providing total human resource solutions and quality services in engineering, property management, building cleaning/management and technical services for over half a century. Aside from being the pioneer in human resources services, SFI is at the forefront of uplifting education and workforce development in the Philippines.
For the past 60 years, we have provided jobs to the Filipino people and we have helped businesses grow by providing their workforce needs. Servicio Filipino's spirit of kindness shines through in countless ways within our community, to help in nation-building. To this day, SFI takes action and builds partnerships with other organizations who collectively and independently come to fill in the gap in our society and reaches out to a community that is so closely intertwined in the ecology that we belong to. This commitment to service and the spirit of caring for those in need is just part of our culture, and one of the defining characteristics of our institution. Servicio Filipino is a thinking company. Through our significant framework, initiatives and advocacies we've elevated our brand to where specialists, consultants and experts of our industry reside.
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