Sales Order Management Associate
4 days ago
BRIEF DESCRIPTION:
Sales Order Management Associate is responsible to assist the Sales Department in encoding orders, preparing reports, and assisting in documentation practices by effectively and efficiently performing assigned functions.
DUTIES AND RESPONSIBILITIES:
Assist account specialist to do their job effectively.Provide details of the customers’ orders and requests for quotations.Answer phone calls or respond to emails from clients on behalf of sales specialists who are out of the office.Handle incoming orders from account specialist, telephone, e-mail, and online ordering.Encode order information to the company's system, make sure it contains the correct pricing, discount percentage, and product specifications.Check stock availability/delivery schedules and forward the order details to warehouse department.Create and maintain customer records, update information once there are changes.Analyze order data and optimize order fulfillment processes.Generate reports and provide insights to support decision-making and process improvement efforts.Record customer problems or complaints so that account specialists and managers have a complete picture of the customers’ interactions with the company and for future reference.QUALIFICATIONS:
The candidate must possess the following:
Graduate of any 4-year Business related coursesWith at least 1 to 2 years experienceWorking knowledge on SAP or Netsuite is an advantageWilling to start ASAPFresh graduates are welcome to apply-
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