Customer Support

Responsibilities:Provide real-time assistance to customers using our POS system, addressing inquiries related to system features, troubleshooting, and usage.Guide customers through the setup and operation of the POS system, ensuring they can utilize all functionalities effectively.Resolve technical issues related to the POS system, including software...

The IT Support Analyst is an internal customer service and support role responsible for coordinating and providing support for desktop/ laptop, printer, and telecom systems. This role is part of a regional support team; and is primarily focused on supporting employees based in location Manila, however you will also be required to provide remote support to...

This is a remote position. This job is full-time and work-from-home. The client is a large food company who is looking to build their customer support team.  Work Schedule: Monday to Friday, AEST time zone Qualifications: Impressive customer support background At least 1-2 previous customer service jobs with voice experience Fast-learner,...

This is a remote position. Schedule: Full-time, Friday-Tuesday 8 AM - 5 PM MST (The schedule can be adjusted as long as weekends are covered and the days off are two consecutive weekdays.) Client Timezone: MST (Mountain Standard Time) Client Overview Join a thriving appliance repair company dedicated to delivering exceptional service to customers...

 Position Overview:We are seeking Customer Support Executives to join us within the next 1-2 weeks for a full-time, long-term opportunity.Role Responsibilities:-Manage online posting activities across various social media platforms.-Engage with customers and provide timely, appropriate responses to their queries.Role Requirements:Reliable internet...

Job DescriptionThe Back Office Support Representative assists with administrative duties which includes data management, document validation,  escalation review and other duties identified by the unit head. Main DutiesPerforming POD validation and related tasksAssist in maintaining trackers Processing order validation requests from customer support team...

About UsAs a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet...

Job DetailsReporting to: Global Customer Support ManagerRegistrarHandles inquiries via call, live chat, social media and other platforms design to receive communication from client and communicate the same to appropriate departmentFunction as course consultant – serves as frontline in communicating available programs/courses for students. Regularly...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

Responsibilities:Provide day-to-day support for customer escalations and incident tickets (rotational shift).Monitor running system/applications.Provide internal report to respective department.Maintain positive and proactive relationships with customers.Work closely with Client related issues, answer calls and support clients for all technical and...

About UsDevsoft Philippines develops UI components as well as report generation and visual data display solutions targeting .NET, HTML/JS, and VCL. Over the course of more than 20 years in business, our development teams have amassed profound experience in many software development fields.We are seeking motivated individuals who are willing to learn and...

• Provide information, directions, assistance to everyone. • Man the paging system. • May also be asked to perform any other tasks assigned by management as long as it is not against the law. • Does not compromise safety and security and ethics. • Coordinates and Organizes • Receives incoming calls and connect them to appropriate...

Employment Type: Part - time Schedule: starting at 9 AM - 5 PM EST, Monday - Friday We are looking for a detail-oriented and enthusiastic Customer Support Representative to join our remote team. The ideal candidate will manage customer inquiries and issues through email, ensuring fast response times and high-quality support. You will be the face of our...

Qualifications & experience Must have least 2 years of experience working in a BPO settingMust have least 2 years of experience in customer serviceHas the ability to employ critical thinking and problem solveHas excellent customer service and interpersonal skillsHas the ability to manage own time efficientlyHas strong command of the English language (verbal...

Job Description About Citco Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. For more information about Citco, please visit...

To assist the Operation Manager and Sales Executives in carrying out the responsibilities of the operation and sales department.Support the Import Manager to various task including the quarterly report.Supports the sales team in assisting clients’ concerns.Ensure customer satisfaction and provide professional customer support.Resolve operational issues...

Nerdy was founded in September 2015 by 2 LSE graduates. One day, they decided to create a simple service that could connect experienced freelancers with students to help them solve their uni-related problems.We strongly believe in the value of passing insights and knowledge between peers. Our mission is, therefore, to facilitate the flow of first-hand...

Be a part of our fast-growing team and unchain all the possibilities!What is your mission?We are looking for a Customer Support Coordinator, who will be responsible for providing comprehensive support to both internal teams and external sellers. You will manage technical troubleshooting, assist sellers with their inquiries, and ensure a smooth claim process...

JOB DESCRIPTION:I. Preparation and handling of program requirements:a. Registration of Participantsb. Handling of logistical arrangements (venue, meals, materials, transportation)c. Documentation of program materials (proposals, curriculum, manuals, checklists)II. Classroom Managementa. Set-up of venueb. Administration of attendance, course materials and...

The IT Support Analyst is an internal customer service and support role responsible for coordinating and providing support for desktop/ laptop, printer, and telecom systems. This role is part of a regional support team; and is primarily focused on supporting employees based in location Manila, however you will also be required to provide remote support to...