Customer Service Officer

Role Overview:Engage with customers via phone, providing detailed information and assistance on our client’s products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...

JOB QUALIFICATIONS:Graduate of BS Accountancy; being a CPA is an advantage.At least 2years experience in General Accounting or External Audit in supervisory levelWith experience in creation of Accounting Policies or ManualsPreferably the knowledge on MS NavisionWith knowledge in General Accounting, Financial Statement preparation and analysis, Treasury or...

The Contact Center manages customer interactions across several channels such as phone, e-mail, social media, BDO Mobile applications and the website, offering consistent, quality service on all, 24x7. As a Customer Service Officer (Voice), he/she would be responsible for providing excellent customer service to all BDO retails customers, BDO accredited...

Customer Service Officer (Voice) manages customer interactions across multiple channels, providing quality service 24x7. Consistently delivering excellent service to BDO customers, this role is responsible for handling inquiries, requests, and concerns via phone. Key responsibilities include escalating concerns to supervisors, submitting reports, and...

Taking responsibility: You will handle customer enquiries in writing and by telephone in English. You will support customers with their extensive requests concerning various digital topics such as vehicle applications and the like.Think comprehensively: In case of challenges with booked services in the vehicle you are the first point of contact and present...

Introduction:Our client is a leading Australian asset and business finance lender, committed to providing tailored financial solutions to its clients. We are seeking a detail-oriented and experienced Settlements Officer to join our team, ensuring smooth and efficient settlement of finance deals while adhering to regulatory and compliance standards. Key...

Follow up customer callsRespond to customer’s email inquiries in a timely mannerProcess orders, forms, and claimsProvide product and service information to customersManage and update customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch required...

Customer Service Representative Job Summary: Deliver exceptional customer experiences and resolve issues efficiently in a fast-paced environment.Key Responsibilities:Interact with customers to provide product and service information over the phoneCreate, manage, and drive closure on service requestsSolve problems, communicate, and handle complex issues...

Overview:Ensures all sales orders are processed efficiently and accurately and that delivery deadlines are met. Verifies and reviews the accuracy of orders. May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory). Responsibilities:Perform the following tasks, under...

Provide customer service over the phone, handle service requests, and resolve issues through coordination with internal departments. Focus on providing a great experience. Create, manage, and drive closure on service requests.Solve problems and communicate with customers to find resolution.Typically handle straightforward problems and refer complex issues to...

Role Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...

Graduate of Customs Administration or other related coursesWith experience in customer service preferably in logistics industry Knowledgeable of basic customer service processes such as client coordination and monitoring of shipmentsWith good communication skillsProficient in MS Office

Follow up customer callsRespond to customer's email inquiries in a timely mannerProcess orders, forms, and claimsProvide product and service information to customersManage and update customer databasesData processing and maintaining accurate Customer and Material Master DataManagement of B2B system updates and processing uploadsResearch required information...

🚀 We’re Hiring: Support Executive (Financial Account) 🚀Location: Bridgetowne, Quezon CityShift: Mid ShiftHolidays: UK HolidaysWork Setup: OnsiteQualifications:• High school diploma or equivalent; college degree preferred. • Previous experience in customer service, preferably within the financial services industry. • Strong communication...

CUSTOMER SERVICE ASSISTANT JOB DESCRIPTION:Maintaining good relations with customers, locate their concerns, suggestions and comments; and be a channel in resolving customer complaints to gain total customer satisfaction.Support of CS performance and reports from branches and dealer assigned zone.Conduct dealer’s audit, submission of audit findings to CS...

Be a part of our fast-growing team and unchain all the possibilities! What is your mission?We are seeking Customer Service Representative who will be delivering top-notch service and support to students across the USA. This fast-paced, fulfilling, and collaborative role involves handling inbound student calls and inquiries, troubleshooting issues, and...

Responsibilities:- Account Servicing. Listens attentively to customers in order to address issues / questions responsibly; Updatesaccount information, as requested by the customer; Transfers the customer to the appropriate department, as needed- Functional Knowledge. Displays expertise in product and service knowledge; Understands and adheres to...

About the RoleLocation: Head Office (Ermita, Manila)Role Type: Full-timeDepartment: Commercial - Technical Reporting to: Product Technical Manager As a Customer Service Specialist, you will be responsible for providing the best customer experience in terms of product and service support. You are in charge of ensuring that FELCO’s core value in terms of...

Job Description:Promote a “customer first” environment at all times.Assist customers with service inquiries, tracking of deliveries and pick-ups, arranging pick-ups, and resolving complaints.Keep accurate records of actions, escalations, and more complex and/or high priority problems, and update systems with appropriate journal entries as needed.Identify...

Candidate must possess at least a Bachelor's/College DegreeWith good written and oral communication skillsExcellent people skillsComputer literate in MS Excel, MS Word.Proficient in the English languageFresh graduates welcome ; those with work experience in customer service a plus factorBackground / experience in medical liaison will be an advantageFast...