Customer Service Representative | MOA, Pasay
2 months ago
Role Overview:
Engage with customers via phone, providing detailed information and assistance on our client’s products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and effective resolution of customer concerns.Strive to deliver outstanding customer service, enhancing overall satisfaction and fostering customer loyalty.Qualifications:
Minimum of 1 year of BPO experience, particularly with international accounts.Strong English communication skills.Proven ability to deliver excellent customer satisfaction.Comprehensive Benefits:
Competitive Compensation Package with Retention Program Incentives, Performance IncentivesDay-1 HMO coverageDental benefitsPersonalized development programsMeal allowancesIn-house training for professional growthLocation:
MOA, PasayApply now to join our dynamic team and embark on an exciting career journey with us
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