Customer Service Representative | MOA, Pasay

2 months ago


Metro Manila, Philippines EXL Service Philippines, Inc. Full time

Role Overview:

Engage with customers via phone, providing detailed information and assistance on our client’s products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and effective resolution of customer concerns.Strive to deliver outstanding customer service, enhancing overall satisfaction and fostering customer loyalty.

Qualifications:

Minimum of 1 year of BPO experience, particularly with international accounts.Strong English communication skills.Proven ability to deliver excellent customer satisfaction.

Comprehensive Benefits:

Competitive Compensation Package with Retention Program Incentives, Performance IncentivesDay-1 HMO coverageDental benefitsPersonalized development programsMeal allowancesIn-house training for professional growth

Location:

MOA, Pasay

Apply now to join our dynamic team and embark on an exciting career journey with us



  • Metro Manila, Philippines EXL Service Philippines, Inc. Full time

    Role Overview:Engage with customers via phone, providing detailed information and assistance on our client’s products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Role Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Role Overview:Engage with customers via phone, providing detailed information and assistance on our client's products and services.Manage service requests from initiation to completion.Independently resolve straightforward issues; escalate complex matters to senior colleagues as needed.Collaborate closely with internal departments to ensure prompt and...


  • Metro Manila, Philippines EXL Service Philippines, Inc. Full time

    Position Summary:The Customer Support Representative is responsible for assisting customers with inquiries regarding loan status, collections, and payment information through calls, emails, and chat. This role requires a positive and empathetic attitude to effectively address payment-related questions, resolve complaints, and demonstrate comprehensive...


  • Manila, National Capital Region, Philippines GearCraft Mechanical Full time

    Job Title: Sales Representative in Pasay AreaGearCraft Mechanical is seeking a highly skilled Sales Representative to join our team in Pasay Area. As a Sales Representative, you will be responsible for managing Accounts Receivable processes and working closely with our clients to ensure timely payments.Key Responsibilities:Manage and maintain accurate...


  • Metro Manila, Philippines FILMETRICS CORP. Full time

    Data Capture Operator will be expected to perform the following tasks:• Client-facing Biometric• Data Capture Demographics• Data Capture Maintenance of captured• Data Management of assigned capture equipmentJob Specifications:• Graduate of any 4-year/ 2-year degree course• Fast accurate typing skills of at least 35 wpm• Willing to be trained•...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Customer Service Representative Job Summary: Deliver exceptional customer experiences and resolve issues efficiently in a fast-paced environment.Key Responsibilities:Interact with customers to provide product and service information over the phoneCreate, manage, and drive closure on service requestsSolve problems, communicate, and handle complex issues...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    **Customer Service Representative** A dynamic customer service representative is needed to engage with customers via phone, providing top-notch information and assistance about innovative products and services. Key Responsibilities: • Engage with customers over the phone to deliver exceptional information and assistance • Resolve service requests from...

  • Executives

    3 weeks ago


    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Seeking highly skilled professionals for BPO roles in MOA, with strong communication and problem-solving skills.Generic candidate requisition for all BPO requirements in MOA.Job DescriptionWe are looking for a highly skilled professional to join our team as a BPO Specialist in MOA. As a BPO Specialist, you will be responsible for providing exceptional...

  • Executives

    4 weeks ago


    Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Seeking highly skilled professionals for BPO roles in MOA, with strong communication and problem-solving skills. Generic candidate requisition for all BPO requirements in MOA. BPO Roles in MOA About the Job Assist in managing customer relationships and resolving issues. Provide exceptional customer service and support. Work collaboratively with team...


  • Metro Manila, Philippines Lexie Staffing and Business consulting Full time

    Customer Service Representatives are the first contact point for customers with questions or concerns. Their primary objective is to ensure customers have a seamless experience and feel satisfied with the company's products or services. Whether through phone, email, or chat.


  • Manila, Philippines Steer Minds Co. Full time

    Urgently Hiring! Be our Customer Service Representative OPEN FOR NEWBIES!Available Sites : PASAY, MAKATI, TAGUIG, UP TECHNOHUB, ALABANGWhat We Offer:Competitive salary package ranging from PHP 18,000 up to 27,000Opportunity to gain valuable experience in the customer service industry Supportive and dynamic work environment Potential for career growth and...


  • Metro Manila, Philippines OutForce Inc. Full time

    What Do We Need?We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer inquiries via email and phone, handling cancellation requests, and maintaining accurate records. This role requires strong communication skills and attention to detail to ensure a positive experience...


  • Metro Manila, Philippines THE FILIPINO MALL CORPORATION Full time

    BRIEF JOB SUMMARY:A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiencyJOB IMPACT:The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love...


  • Manila, Philippines Steer Minds Co. Full time

    Urgently Hiring! Be our Customer Service Representative OPEN FOR NEWBIES! Available Sites : PASAY, MAKATI, TAGUIG, UP TECHNOHUB, ALABANG What We Offer: Competitive salary package ranging from PHP 18,000 up to 27,000 Opportunity to gain valuable experience in the customer service industry Supportive and dynamic work environment Potential for...


  • Metro Manila, Philippines Callhounds Global Full time

    Job Title: Customer Support RepresentativeCompany: Callhounds Global BPO CorporationLocation: Eastwood City, Quezon City, Metro ManilaWork Set-up: Work On Site & Shifting Schedule Job Overview:As a Customer Support Representative, you will be at the forefront of ensuring customer satisfaction by addressing inquiries, resolving issues, and providing...


  • Metro Manila, Philippines Consistent Frozen Solutions Corporation Full time

    BRIEF DESCRIPTION:The Customer Service Representative Supervisor (Transportation Planning and Coordination) is responsible for overseeing the customer service team, ensuring exceptional customer support, and optimizing transportation planning and coordination. This role involves managing customer inquiries, resolving complaints, supervising daily operations,...


  • Manila, Philippines Steer Minds Co. Full time

    Urgently Hiring! Be our Customer Service Representative OPEN FOR NEWBIES! Available Sites : PASAY, MAKATI, TAGUIG, UP TECHNOHUB, ALABANG What We Offer: Competitive salary package ranging from PHP 18,000 up to 27,000 Opportunity to gain valuable experience in the customer service industry Supportive and dynamic work environment Potential for career...


  • Manila, National Capital Region, Philippines J-K Network Services Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at J-K Network Services. As a Customer Service Representative, you will be responsible for handling customer calls and inquiries regarding our products and services. Responsibilities: * Handle...