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IT Technical Support
2 weeks ago
RESPONSIBILITIES:
Provides technical support function for IT-related issues across the CompanyCreates and maintains complete documentation relative to IT support via a ticketing system (Spiceworks, Jira, etc.)Communicates with internal and external stakeholders to enhance the understanding of the issues, and verify that an appropriate resolution has been appliedPerforms other related duties assigned as neededREQUIREMENTS:
Computer Hardware Servicing (required)College Graduate - BS Computer Science / IT / Computer Engineering / ECEAt least 1 year IT support related experience, fresh graduate is also encouragedExperience in Ticketing Management SystemCan provide Hardware and Software troubleshootingExperience in Active Directory and Microsoft ApplicationsExperience in Google Apps and administration-
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