Service Desk Specialist

The Patient Care Specialist (Front Desk Specialist) primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.Job Qualifications:Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business...

The Front Desk Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. Job Qualifications:Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management,...

The IT Service Desk Specialist will be the central point of contact between end-users and is responsible primarily for initial diagnosis and triage of incidents and service requests tickets alongside events monitoring, account management, on boarding and off boarding support. Must be able to prioritize incidents effectively and escalate to the correct teams....

The IT Service Desk Specialist will be the central point of contact between end-users and is responsible primarily for initial diagnosis and triage of incidents and service requests tickets alongside events monitoring, account management, on boarding and off boarding support. Must be able to prioritize incidents effectively and escalate to the correct teams....

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

The Patient Care Specialist (Front Desk Specialist) primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.Job Qualifications:Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business...

The Patient Care Specialist (Front Desk Specialist) primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.Job Qualifications:Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business...

SERVICEDESK AND WORKPLACE SPECIALISTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A SERVICEDESK AND WORKPLACE SPECIALIST?Our awesome client, a...

SERVICEDESK AND WORKPLACE SPECIALISTWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A SERVICEDESK AND WORKPLACE SPECIALIST?Our awesome client, a...

The Front Desk Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. Job Qualifications:Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management,...

The Front Desk Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner. Job Qualifications:Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management,...

Job Role: IT Service Desk - SME Key skills:Proficient in English (Read + Write + Speak) and customer centricleadership skills and should have maged the role before Very strong in technical Knowledge and support the team on the ground. Should be very stong with process knowlege.Should be stong in people management.Srong knowledge on OS related issues and...

Job Responsibilities: Provide user support via Phone, Email and ServiceNow automated ticket channelsTrack, categorize, prioritise, and monitor all incidents and request reported to the Service CentreMonitoring call volumes and trends to identify potential major incidents and problemsUpdating users on the status of their incidents and requests as they...

Job Type: PermanentSchedule: ShiftingWork Setup: 100% OnsiteWork Location: McKinley, Taguig City Service Desk Analyst:· Accurately identifying, repairing, resolving, and documenting end user technical issues regarding /desktop technical support and requests, printers, applications, mobile issues,· Hands-on role where expected to provide 1st line IT...

Position RequirementsMUST Have have Good English Communication and Conversation Skills (Verbal and Written) MUST have a Great Customer Handling Skills Good Probing Skills and demonstrated Empathy skills Customer Service OrientatedHighly self-motivated and directedCapable of Multitasking in a high pace environment, effectively and efficientlyAbility to...

Help Desk & IT Support (Information & Communication Technology) Full time Add expected salary to your profile for insights *Position / Title: Manager, IT Service Desk SPOC (Manila)*Reporting line (job level): Head of Global IT Service Desk*Main purpose of the position: Managing the IT Service Desk team in Manila, which is the Single Point of Contact (1st...

Location: Philplans Corporate Center | Penthouse Floor (BGC, Taguig City)Set Up: Work Onsite (Mondays to Friday)Schedule: Night Shift/Graveyard (8PM - 5AM)Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter installation and supportClient VPN...

Level 2 Service Desk acts as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately reordered, prioritized, and resolved within the defined service-level agreements (SLAs) Responsibilities• Desktop operating system maintenance, troubleshooting, and diagnosis•...

We offer an opportunity to become part of our high performing team with a passion for technology and customer experience.The Technology support Service Desk is responsible for supporting the global organisation and performs as a entry point for the reporting of all incidents and service requests as well as supporting users in "How To" queries. Also provided...

I. PURPOSEThe 24/7 Service Desk Associate acts as the frontline of defense, single point of contact for all case update andresponsible for monitoring support tickets from creation to closure. Focuses on improving the efficiency of support services and meeting SLAs. II. DUTIES AND RESPONSIBILITIES Responsible and Accountable for Incident and Service Request...