IT Service Desk for Fresh Graduates

Location: Philplans Corporate Center | Penthouse Floor (BGC, Taguig City)Set Up: Work Onsite (Mondays to Friday)Schedule: Night Shift/Graveyard (8PM - 5AM)Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter installation and supportClient VPN...

Level 2 Service Desk acts as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately reordered, prioritized, and resolved within the defined service-level agreements (SLAs) Responsibilities• Desktop operating system maintenance, troubleshooting, and diagnosis•...

We are looking for Service Desk Associates who will provide first level of end-user support via telephone and chat conversations by diagnosing and resolving VPN, hardware, applications, and operating systems issues. This role is open to fresh graduates and with relevant experience. RESPONSIBILITIES:Ensure customer satisfaction by responding to calls and...

I. PURPOSEThe 24/7 Service Desk Associate acts as the frontline of defense, single point of contact for all case update andresponsible for monitoring support tickets from creation to closure. Focuses on improving the efficiency of support services and meeting SLAs. II. DUTIES AND RESPONSIBILITIES Responsible and Accountable for Incident and Service Request...

We are looking for Service Desk Associates who will provide first level of end-user support via telephone and chat conversations by diagnosing and resolving VPN, hardware, applications, and operating systems issues. This role is open to fresh graduates and with relevant experience. RESPONSIBILITIES:Ensure customer satisfaction by responding to calls and...

Location: Philplans Corporate Center | Penthouse Floor (BGC, Taguig City)Set Up: Work Onsite (Mondays to Friday)Schedule: Night Shift/Graveyard (8PM - 5AM)Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter installation and supportClient VPN...

Location: Philplans Corporate Center | Penthouse Floor (BGC, Taguig City)Set Up: Work Onsite (Mondays to Friday)Schedule: Night Shift/Graveyard (8PM - 5AM)Responsibilities:Desktop operating system maintenance, troubleshooting, and diagnosisDesktop connectivity troubleshootingApplication installation and supportPrinter installation and supportClient VPN...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Qualifications:- Fresh graduates with ticketing software background and remote tools experience are open to apply- Amenable to work in BGC, Taguig- Can start ASAPJob Description:- Act as a first point of contact (inbound and outbound calls) for all customers’ queries related to other technical concerns.-Assisting end-user over the phone or remote via CMRC,...

We're Hiring! Fresh graduates with no experience are welcome to apply!We're looking for positive, hard-working, and goal-oriented people with winning attitudes to be part of our team! Candidates must be a graduate of HRM/tourism services and have a flexible work ethic. The Front Desk Officer will be responsible for checking in and out of guests, responding...

Responsibilities:Making calls to current or potential customersPresenting the company's products and services in a detailed and persuasive manner, emphasizing their quality and benefitsGenerating leads and scheduling appointments for the sales teamEngaging in cross-selling and upselling opportunitiesQualifications:Graduate of Bachelor’s Degree in any...

Level 2 Service Desk acts as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately reordered, prioritized, and resolved within the defined service-level agreements (SLAs) Responsibilities• Desktop operating system maintenance, troubleshooting, and diagnosis•...

What are we looking for? -Fresh Graduate of any Course  -No Work Experience Required-Basic knowledge of computer usage and internet navigation-Amenable to work onsite -Good English Communication Skills What should you expect from us?- Competitive Salary- Paid training from day one- HMO Benefits for you and your family from first day- Tons of growth...

Job Summary: A front desk associate is a central point of walk-in clients, managing all customer interactions through lounge. Their primary purpose is to offer customers efficient and effective technical support, customer service and sales assistance. Customer Service is both a type of job and a set of job skills. As a job, customer service professionals...

 We are looking for Telemarketers who have the potential and can work with us in growing the business; discovering new accounts and opportunities. To succeed in this role, you need to have:Bachelor's/College Degree in any field.Fresh graduates with excellent interpersonal, communication and presentation skills will be considered.Candidate must have a...

Job Role: IT Service Desk - SME Key skills:Proficient in English (Read + Write + Speak) and customer centricleadership skills and should have maged the role before Very strong in technical Knowledge and support the team on the ground. Should be very stong with process knowlege.Should be stong in people management.Srong knowledge on OS related issues and...

Job Responsibilities: Provide user support via Phone, Email and ServiceNow automated ticket channelsTrack, categorize, prioritise, and monitor all incidents and request reported to the Service CentreMonitoring call volumes and trends to identify potential major incidents and problemsUpdating users on the status of their incidents and requests as they...

Bachelor’s degree in finance, accounting or a business-related fieldProficient in computer applications (MS Excel, PowerPoint, Word)Good with organization, details and analysisExcellent written and verbal communication skillsFresh graduates are ENCOURAGED to apply 

The IT Service Desk Specialist will be the central point of contact between end-users and is responsible primarily for initial diagnosis and triage of incidents and service requests tickets alongside events monitoring, account management, on boarding and off boarding support. Must be able to prioritize incidents effectively and escalate to the correct...

Job Highlights:• Competitive salary package• HMO for employee and 2 dependents• Performance bonus• Career development opportunities Qualifications:• Bachelor's degree in any field (with or without BPO experience)• Open to fresh college graduates or career shifters• 1st year completed in college with minimum of 6 months BPO experience• HS...