technical support representative

Responsibilities: Ability to read and understand customer email content Ability to reply to emails and reply professionally. Ability to handle phone calls from clients, understand the IT issues the client is facing and provide good phone support. Document all support interactions and troubleshooting steps in our ticketing system with clear and concise...

Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software issues. Guide users through step-by-step solutions in a friendly and professional manner. Document support interactions and maintain detailed records of customer...

Overview On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Responsibilities Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers as needed Communicate with customers and technicians via Five9 SoftPhone Proactive monitoring of all equipment uptime and performance, and escalate manufacturers as needed Follow up with...

**About NCR VOYIX**## NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for...

Level Up Business Process Outsourcing Services OPC On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time Job Description Employee Recognition and Rewards Commission Government Mandated Benefits Job Description : Provide technical support by assisting customers with troubleshooting, account access, product issues, system concerns, and...

Description Provide high-quality technical support to customers via phone, email, and chat. Diagnose and resolve technical issues related to software and hardware products. Maintain detailed records of customer interactions and issues in the CRM system. Collaborate with cross-functional teams to enhance product features based on customer feedback. Conduct...

Overview Position: Technical Support Representative Company: BPO Work Location: Clark Pampanga Salary: 27,000-40,000 gross Schedule: Work onsite/Shifting Schedule Responsibilities Ability to identify training needs accurately. Possesses effective delivery/training techniques and methods. Basic knowledge of research methodology and principles in order...

Technical Support Representative Emerald Quickloan and Financing Incorporation Hybrid – Mandaluyong 1–3 Years Experience, High / Senior High School, Full‑time Job Description Handle internal and external computer troubleshooting. Assist head office and branches with computer problems. Job Requirements Know how to troubleshoot computer...

Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot hardware and software issues. Assist in the implementation and configuration of products. Educate customers on product features and best practices. Document and escalate unresolved issues to higher-level support. Requirements Educational...

Full Time Ortigas Hybrid Posted June 12, 2026 Deliver worldwide English-speaking technical support accelerated by an AI assist layer. Responsibilities Resolve technical issues across voice, chat, and email. Use AI-suggested resolution steps and knowledge articles. Escalate and document exceptions accurately. Qualifications Experience in technical support or...

Job Description Government Mandated Benefits Insurance Health & Wellness HMO Software Deployment & ISS Management Handle installation, updating, and removal of software and ISS deployments. Generate compliance reports, track deployments, and follow up with users and the ITMO team for compliance and remediation. Reporting, Compliance & Vulnerability...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Sourcing Specialist Asti Business Services Inc. Job Description The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure...

On-site - Makati 1-3 Yrs Exp Bachelor ContractJob DescriptionJob Title: On-site Desktop Support LeadJob Purpose:To deliver high quality services to the users. This service will include all front-line computing across desktop and laptop installations.To manage the Desktop Support team and expand the delivery capabilities of clients. The applicant will need to...

We're looking for a technically-minded problem solver to join our Technical Customer Care team. If you love helping customers navigate complex product challenges and want to apply your technical knowledge in a customer-facing role, this opportunity is for you. What will you do? Provide technical support by diagnosing customer inquiries related to product...

We’re Hiring: Technical Support Representative / Technical Support EngineerResponsibilitiesHandle Tier 1-2 technical support and complex issue resolutionSupport eCommerce platforms (Amazon, Shopify, Gorgias)Manage product listings, including SKU setup and maintenanceAssist B2B clients with technical and platform-related concernsCollaborate with internal...

Job DescriptionTECHNICAL SUPPORT STAFF - iSolutions International Inc. and ITDepot Inc.QualificationsBachelor’s degree in IT, Computer Science, or related field (or equivalent experience)Basic knowledge of hardware, software, and networkingStrong troubleshooting and problem-solving skillsGood communication and customer service skillsFamiliarity with...

Respond to user inquiries via phone, email, or chat.Diagnose and troubleshoot hardware, software, and basic network issues via phone, remote and onsite.Guide users through step-by-step solutions and provide clear documentation.Escalate complex issues to higher-level support or engineering teams as needed.Install, configure, and update software and operating...

Job Overview Our client is seeking a Technical Support Representative to deliver high-quality technical assistance for a cloud-based software platform. This role serves as the first point of contact for customers, providing timely troubleshooting, product guidance, and issue resolution across multiple support channels. The ideal candidate has experience...

We are seeking Technical Support Representatives to deliver exceptional service and technical troubleshooting for our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or chatProvide excellent customer service and ensure customer satisfactionTroubleshoot and diagnose technical problems using available...

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time Job Description The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure such as fiber networks, access equipment, and...