Jobs for technical support representative at Pasig

Duties and Responsibilities: Assist customers via inbound calls, email, and chat. Provide technical support solutions for hotline agents, customer service centers, and onsite engineers, and create trouble tickets for unresolved issues. Identify recurring problems, submit trouble tickets, and drive improvements. Regularly produce technical problem case...

Calling all IT and POS terminal enthusiasts! The largest non-bank POS terminal network in the Philippines is hiring. We are looking for qualified IT Technical Support (System) candidates to join our Go Beyond Community. Key Responsibilities Provides technical and administrative support to Systems Administrator Assist the Systems Administrator in systems...

Calling all IT and POS terminal enthusiasts! The largest non-bank POS terminal network in the Philippines is hiring. We are looking for qualified IT Technical Support (Network) candidates to join our Go Beyond Community. Key Responsibilities Collaborates with ITD on the deployment and maintenance of network technologies. Monitors and enhances the network...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! TIER 1 - TECHNICAL SUPPORT SPECIALIST Onsite | Ortigas | Night Shift Turn your technical support experience into...

Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful and timely manner. Maintain, moderate, and provide customer support in all social media accounts, forums, and official review stores related to the product. Provide...

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to...

Overview The Customer Support Ambassador I at RealPage is responsible for providing first-level technical and functional support to customers using RealPage software solutions. This role involves troubleshooting issues, guiding users through product features, and ensuring timely resolution of inquiries while maintaining a high standard of customer...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Job description Job Overview: We are looking for enthusiastic Chat Support Representatives to join our team in Pasig City! Enjoy a pure non-voice environment (chat and email only—no phone calls!) with a competitive salary package of up to ₱30,000, Day 1 HMO, and excellent career growth opportunities. Key...

The Senior Technical Coach leads technical enablement and performance coaching across both Technical Coaches or frontline Customer Support agents handling complex products (e.g., OneSite, Knock, Accounting). This role expands beyond technical coaching into direct performance coaching, ensuring agents and coaches meet operational KPIs, deliver high-quality...

Discover your 100% YOU with MicroSourcing! Position: IT Software Support Location: Ortigas, Pasig Work setup & shift: Onsite | Night Shift Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! SALES SUPPORT SPECIALIST Onsite | Ortigas | Night Shift Keep high-volume sales operations moving with accurate,...

Job description Job Overview: We are looking for enthusiastic Chat Support Representatives to join our team in Pasig City! Enjoy a pure non-voice environment (chat and email only—no phone calls!) with a competitive salary package of up to ₱30,000, Day 1 HMO, and excellent career growth opportunities. Key...

ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing system Provide first-level support for all IT - hardware, software, applications and network issues. Diagnose and troubleshoot a variety of hardware and software issues Escalate unresolved issues to appropriate teams or...

Job Purpose The Customer Support Analyst will provide consultative responses to the many types of technical and non-technical questions raised by our customers while maintaining a high level of customer satisfaction. Duties and Responsibilities Provide courteous, helpful service to our end-users through inbound calls and tickets logged electronically by our...

Job description Job Overview: We are looking for enthusiastic Chat Support Representatives to join our team in Pasig City! Enjoy a pure non-voice environment (chat and email only—no phone calls!) with a competitive salary package of up to ₱30,000, Day 1 HMO, and excellent career growth opportunities. Key...

TRAVEL CUSTOMER SUCCESS REPRESENTATIVE I Job Type: Full Time Location: Goway Travel Manila Office Reporting to: Operations Manager Role Type: Replacement Salary: Php 25,000   Job purpose: This position requires a highly skilled and experienced professional to provide exceptional customer service within the travel industry. The Travel Customer Success...

Operations Manila, Philippines Customer Support Specialist About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company,...

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards. Who We Are: While headquartered in Los Angeles, the Convoso team can be found around the globe...

Focus: Resolving complex issues that L1 cannot handle; acts as an escalation point. Typical Key Tasks: Troubleshooting advanced hardware/software issues (e.g., OS errors, network connectivity) Managing user permissions (Active Directory, Exchange, SaaS apps) Investigating recurring incidents & applying known solutions Escalating unresolved cases to L3 or...