technical support representative jobs in Pasig

Provide exceptional technical support to customers via phone, email, and chat.Troubleshoot and resolve hardware and software issues effectively.Document customer interactions and solutions in the CRM system.Collaborate with team members to improve support processes and customer satisfaction.Educate customers on product features and usage for maximum...

Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation. Assist in maintaining and organizing databases, project files, and system records. Coordinate with cross-functional teams to track the progress of technical projects and tasks. Prepare and manage purchase requisitions,...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

About Transcosmos At Transcosmos, our mission is to leverage customer insights to always be clients’ most trusted partner. As an Asian‑originated company, our vision is to create a global society where everyone is equal and treated with respect. Qualifications Graduate of a Bachelor's degree in Computer Science, IT, or a related field, with at least...

Role: Technical Support Representative (TSR) Description Provide first-line technical support to customers via phone, email, and chat. Answer inbound calls from customers regarding consumer electronics. Provide troubleshooting and technical support for sound systems. Handle warranty concerns and general technical inquiries. Identify and escalation...

Responsibilities Provide Tier 2/3 support for VoIP, SIP, WebRTC , and other UCaaS-related issues. Troubleshoot network-related problems affecting call quality (jitter, latency, packet loss, etc.). Use tools like Wireshark for deep-dive packet analysis and RCA. Monitor service alerts and incidents via dashboards and monitoring tools. Work closely with...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

Equipment Provision: BYOD (Bring-Your-Own-Device) The Technical Support Representative II is responsible for providing advanced technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems and provide timely and effective solutions to...

POSITION OVERVIEW Remote Work-at-Home | Philippines MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology...

Home > Jobs > Technical Support Representative Back to all vacancies Technical Support Representative Full Time Employee Job Summary Work with customers across the LinkSquares customer base as a primary technical resource on issues reported with our product portfolio Job Description About Us Outsourced. ph is a leading ISO-certified Philippines offshore...

Provide technical support to customers via phone, email, and chat.Diagnose and troubleshoot hardware and software issues.Assist in the implementation and configuration of products.Educate customers on product features and best practices.Document and escalated unresolved issues to higher-level support.RequirementsEducational Qualifications: High School...

About Us: Outsourced is a leading Philippines outsourcing company providing dedicated remote staff and offshore staffing services. We specialise in providing staff of the highest quality who will continue to exceed your expectations and provide benchmark offshore solutions to your business. With Outsourced you can scale your organisation quickly, easily and...

Responsibilities Provide technical assistance and support for incoming queries. Document and track issues using ticketing systems. Guide customers through problem-solving processes. Maintain a high level of customer satisfaction. Collaborate with the technical team to resolve complex problems. Qualifications Educational Qualifications: Bachelor’s degree...

Provide administrative support to the technical team, including scheduling meetings, preparing reports, and updating technical documentation.Assist in maintaining and organizing databases, project files, and system records.Coordinate with cross-functional teams to track the progress of technical projects and tasks.Prepare and manage purchase requisitions,...

Technical Support Representative - Japanese-SpeakingJob Openings Technical Support Representative - Japanese-SpeakingAbout the job Technical Support Representative - Japanese-SpeakingJob Summary:We are seeking a Japanese-speaking Technical Support Representative (TSR) to provide remote and real-time support to customers operating semiconductor testing,...

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Technical Support Representative - B2B SaaS Service Delivery Philippines - Remote, PH Ready to elevate your tech career from the comfort of home? SupportNinja is looking for a Technical Support...

Work Setup: Remote Start Date: ASAP Schedule:Flexible, including night shift Equipment: BYOD (16GB RAM) As a Technical Support Representative, you'll serve as the trusted first point of contact for our users, delivering exceptional support while uncovering insights that help improve our products and services. In this role, you'll combine problem-solving,...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

WE'RE HIRING: Customer Service Representative / Technical Support Representative (CSR/TSR) Ortigas, Pasig City | Onsite | Night Shift Join VISAYA, a proudly Filipino-owned company recognized globally for service excellence, innovation, and a culture of malasakit. We're looking for customer-focused and tech-savvy professionals to provide first-line...

Technical Support Representative (Telco Tech Support)On-site - Pasig No Exp Required Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsHoliday Gifts, IncentivesGovernment Mandated BenefitsInsurance Health & WellnessLife InsuranceProfessional DevelopmentJob TrainingDescriptionProvide first-level support to customers regarding technical issues...