Jobs for technical support representative at Manila

To provide CIRIUM customers with a high level of customer services responding to all enquires received via live chat and or email To provide first level contact and convey solutions to CIRIUM Customers through troubleshooting intermediate product issues Manage and handle both inbound telephone calls and emails for the CIRIUM Customer Service queue both on...

On-site - Manila No Exp Required High/Senior High School Full-time Job Description Job Training Basic knowledge in computer repair, printer repair, network and CCTV installation. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and...

Manila Full time R117336 To provide CIRIUM customers with a high level of customer services responding to all enquires received via live chat and or email To provide first level contact and convey solutions to CIRIUM Customers through troubleshooting intermediate product issues Manage and handle both inbound telephone calls and emails for the CIRIUM...

Job Description:Role OverviewProvide technical and customer support to users of the Lofty platform through email, chat, and inbound calls. Your role is to resolve issues efficiently, guide users on platform usage, manage escalations through JIRA, and ensure clients receive timely updates until resolution.Key ResponsibilitiesHandle support requests via email,...

Key Responsibilities - Handle inbound customer inquiries related to technical products and services. - Troubleshoot internet, mobile, software, hardware, and connectivity issues. - Guide customers through step-by-step troubleshooting procedures. - Provide accurate information about products, services, and technical solutions. - Document customer...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

Hirer responsiveness Salary match Number of applicants Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Technical Support Representative? Have you worked in a call centre before? Do you have customer service experience? How many years' experience do you have in the...

Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot hardware and software issues. Assist in the implementation and configuration of products. Educate customers on product features and best practices. Document and escalated unresolved issues to higher-level support. Requirements Educational Qualifications: High...

Responsibilities Provide technical assistance and support to customers experiencing issues with software and hardware. Diagnose problems and guide users through step-by-step solutions. Document customer interactions and technical issues in a ticketing system. Collaborate with the technical team to resolve complex issues. Conduct follow-up calls to...

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time Job Description Employee Recognition and Rewards Government Mandated Benefits Professional Development Professional Development We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a...

On-site - Pasig Fresh Graduate/Student Bachelor Full-time Job Description Government Mandated Benefits Insurance Health & Wellness Professional Development Job Training, Professional Development Description Provide exceptional customer service to assist clients with technical inquiries. Diagnose and resolve technical hardware and software issues...

Description Provide high-quality technical support to customers via phone, email, and chat. Diagnose and resolve technical issues related to software and hardware products. Maintain detailed records of customer interactions and issues in the CRM system. Collaborate with cross-functional teams to enhance product features based on customer feedback. Conduct...

National Capital Region (NCR), Taguig City At least 1 year(s) of working experience in the related field is required for this position. Candidate must possess at least a Bachelor's/College Degree, Senior High School Diploma, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on Computer Science/Information Technology,...

Job Overview Our client is seeking a Technical Support Representative to deliver high-quality technical assistance for a cloud-based software platform. This role serves as the first point of contact for customers, providing timely troubleshooting, product guidance, and issue resolution across multiple support channels. The ideal candidate has experience...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Sourcing Specialist Asti Business Services Inc. Job Description The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure...

Our client is seeking a Technical Support Representative to deliver high-quality technical assistance for a cloud-based software platform. This role serves as the first point of contact for customers, providing timely troubleshooting, product guidance, and issue resolution across multiple support channels. The ideal candidate has experience supporting SaaS...

ResponsibilitiesRespond to inbound technical support inquiries via phone, chat, or email.Diagnose and troubleshoot hardware, software, network, or device-related issues.Provide clear instructions and guidance to help customers resolve technical problems.Escalate complex issues to higher-level support or engineering teams when necessary.Document all customer...

Technical Support Representative Emerald Quickloan and Financing Incorporation Hybrid – Mandaluyong 1–3 Years Experience, High / Senior High School, Full‑time Job Description Handle internal and external computer troubleshooting. Assist head office and branches with computer problems. Job Requirements Know how to troubleshoot computer problems. At...

On-site - Makati No Exp Required Bachelor Full-time Job Description Job Responsibilities: Technical Troubleshooting Diagnose and resolve issues with hardware (e.g., connectivity, battery, mechanical faults…) Troubleshoot software problems such as app malfunctions, firmware updates, platform usage and integration with PMS & security systems Customer...

ResponsibilitiesProvide Tier 2/3 support for VoIP, SIP, WebRTC, and other UCaaS-related issues.Troubleshoot network-related problems affecting call quality (jitter, latency, packet loss, etc.).Use tools like Wireshark for deep-dive packet analysis and RCA.Monitor service alerts and incidents via dashboards and monitoring tools.Work closely with product and...