technical support representative jobs in Manila

Level Up Business Process Outsourcing Services OPC On-site - Manila 1-3 Yrs Exp High/Senior High School Full-time Job Description Employee Recognition and Rewards Commission Government Mandated Benefits Job Description : Provide technical support by assisting customers with troubleshooting, account access, product issues, system concerns, and...

Provides technical assistance to customers experiencing issues with products or services, via phone, email, or chat.Educational Qualifications: High School diploma or equivalent.Experience Level: At least 6 months of TSR experience or Technical background; training will be provided.Skills and Competencies: Proficient in English, excellent customer service,...

OverviewWe are seeking a skilled Technical Support Specialist to maintain and troubleshoot IT systems, ensuring smooth and efficient operations across our organization.ResponsibilitiesDiagnose and resolve hardware, software, and network issuesInstall and configure systems, applications, and devicesProvide first-level support for desktop and IT-related...

About the roleWe are looking for a customer-focused Technical Support Representative to assist users with technical issues related to products, software, platforms, or services. The ideal candidate combines strong troubleshooting abilities with excellent communication and customer service skills.Key responsibilitiesRespond to customer technical inquiries...

On-site - Manila No Exp Required High/Senior High School Full-time Job Description Job Training Basic knowledge in computer repair, printer repair, network and CCTV installation. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software...

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

WE'RE HIRING! | Technical Support Representative Join our growing team at Nityo Infotech Services Philippines, Inc.! We are looking for qualified and motivated professionals to be part of our team. Position: Technical Support Representative Location: Vertis North, Quezon City (Onsite Work Setup | Hybrid upon regularization) Salary: ₱22,000 Basic Salary +...

Direct Hiring! Hello Connections! Nityo Infotech Services is currently looking for Technical Support Representative (13 Headcounts) Position Available: Technical Support Representative Location: Makati City Setup: Onsite Work Setup | Hybrid upon regularization Schedule: Shifting Schedule Salary: 22,000 base pay + 6,000 allowance Qualifications: High...

Overview On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Responsibilities Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers as needed Communicate with customers and technicians via Five9 SoftPhone Proactive monitoring of all equipment uptime and performance, and escalate manufacturers as needed Follow up with...

Work Setup: Onsite Work Setup | Hybrid upon regularization Work Schedule: Shifting Schedule (Morning, Mid, and Night shift) Target Start Date: November 9 TSR Salary Package: Up to Php 29,000 (Php 23,000 Basic + Php 6,000 Allowance + Night diff) Summary of This Role As a Technical CSR 1, you will Provide support on Product Operations sponsored...

OverviewThe Helpdesk is responsible for providing assistance and support to employees or clients who are experiencing issues with the services. This role ensures inquiries and concerns are addressed promptly, courteously, and effectively.ResponsibilitiesRespond to help requests via phone, email, or in personRecord and track issues, concerns, or requests...

Responsibilities Provide technical assistance to potential customers during the pre-sales process. Collaborate with the sales team to understand customer requirements and demonstrate product capabilities. Respond to customer inquiries regarding technical specifications and configurations. Prepare and deliver product presentations and demonstrations tailored...

Provide exceptional technical support to customers via phone, email, and chat.Troubleshoot and resolve hardware and software issues effectively.Document customer interactions and solutions in the CRM system.Collaborate with team members to improve support processes and customer satisfaction.Educate customers on product features and usage for maximum...

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time Sourcing Specialist Asti Business Services Inc. Job Description The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure such as...

Job DescriptionGovernment Mandated BenefitsInsurance Health & WellnessHMOSoftware Deployment & ISS ManagementHandle installation, updating, and removal of software and ISS deployments.Generate compliance reports, track deployments, and follow up with users and the ITMO team for compliance and remediation.Reporting, Compliance & Vulnerability TrackingGenerate...

Respond to user inquiries via phone, email, or chat.Diagnose and troubleshoot hardware, software, and basic network issues via phone, remote and onsite.Guide users through step-by-step solutions and provide clear documentation.Escalate complex issues to higher-level support or engineering teams as needed.Install, configure, and update software and operating...

DescriptionProvide high-quality technical support to customers via phone, email, and chat.Diagnose and resolve technical issues related to software and hardware products.Maintain detailed records of customer interactions and issues in the CRM system.Collaborate with cross-functional teams to enhance product features based on customer feedback.Conduct...

We are seeking Technical Support Representatives to deliver exceptional service and technical troubleshooting for our clients.Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or chatProvide excellent customer service and ensure customer satisfactionTroubleshoot and diagnose technical problems using available...

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time Job Description The Technical Support Engineer – Broadband Build provides technical expertise and support for broadband network deployment projects. The role assists in planning, implementation, troubleshooting, and validation of broadband infrastructure such as fiber networks, access equipment, and...

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time Job Description Employee Recognition and Rewards Government Mandated Benefits Professional Development Professional Development We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference...