technical support representative

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

Technical Support Representative Onsite | Davao City, Davao del Sur | Full-time | Shifting Schedule Interested in technical support but worried you don't have BPO experience? Getting into technical support can feel difficult when many job openings expect previous call center experience. If you're a fresh graduate, first-time job seeker, or career shifter...

Urgent hiring! Customer Service Representative! JOB TYPE: ON-SITE LOCATION: Davao City Qualifications: • Senior high graduate and college graduate are welcome to apply • Must have good English communication skills • With or Without Experience • Willing to process their application ASAP • Can start immediately Benefits: • Paid Training • Earn a...

The LexisNexis Technical Support Representative role provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services. The position requires to utilize skills from training, education, experience or certifications to fulfill their daily responsibilities. In...

About UsFull Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...

Respond to user inquiries via phone, email, or chat. Diagnose and troubleshoot hardware, software, and basic network issues via phone, remote and onsite. Guide users through step-by-step solutions and provide clear documentation. Escalate complex issues to higher-level support or engineering teams as needed. Install, configure, and update software and...

We’re Hiring: Technical Support Representative / Technical Support Engineer Responsibilities Handle Tier 1-2 technical support and complex issue resolution Support eCommerce platforms (Amazon, Shopify, Gorgias) Manage product listings, including SKU setup and maintenance Assist B2B clients with technical and platform-related concerns Collaborate with...

Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnose and resolve technical hardware and software issues. Guide users through step-by-step solutions in a friendly and professional manner. Document support interactions and maintain detailed records of customer...

Technical Support Representative Department: Operations Employment Type: Full Time Location: Client Compensation: ₱40,000 - ₱50,000 / month Description We are seeking a dedicated and technically proficient Customer Service Representative to join our team. In this role, you will be responsible for addressing customer inquiries and resolving...

Job Description: Back to Open Positions Technical Support Representative Ortigas, Pasig City Hybrid Monday to Friday Description The Technical Support Representative provides timely technical assistance to users by addressing inquiries and resolving issues related to computer hardware, software, and systems. This role involves troubleshooting...

Job DescriptionTECHNICAL SUPPORT STAFF - iSolutions International Inc. and ITDepot Inc.QualificationsBachelor’s degree in IT, Computer Science, or related field (or equivalent experience)Basic knowledge of hardware, software, and networkingStrong troubleshooting and problem-solving skillsGood communication and customer service skillsFamiliarity with...

Technical Service Representative (Email and Chat) About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...

Responsibilities Provide technical assistance to potential customers during the pre-sales process. Collaborate with the sales team to understand customer requirements and demonstrate product capabilities. Respond to customer inquiries regarding technical specifications and configurations. Prepare and deliver product presentations and demonstrations tailored...

DescriptionProvide high-quality technical support to customers via phone, email, and chat.Diagnose and resolve technical issues related to software and hardware products.Maintain detailed records of customer interactions and issues in the CRM system.Collaborate with cross-functional teams to enhance product features based on customer feedback.Conduct...

OverviewThe Helpdesk is responsible for providing assistance and support to employees or clients who are experiencing issues with the services. This role ensures inquiries and concerns are addressed promptly, courteously, and effectively.ResponsibilitiesRespond to help requests via phone, email, or in personRecord and track issues, concerns, or requests...

OverviewWe are seeking a skilled Technical Support Specialist to maintain and troubleshoot IT systems, ensuring smooth and efficient operations across our organization.ResponsibilitiesDiagnose and resolve hardware, software, and network issuesInstall and configure systems, applications, and devicesProvide first-level support for desktop and IT-related...

Level Up Business Process Outsourcing Services OPCOn-site - Manila 1-3 Yrs Exp High/Senior High School Full-timeJob DescriptionEmployee Recognition and RewardsCommissionGovernment Mandated BenefitsJob Description :Provide technical support by assisting customers with troubleshooting, account access, product issues, system concerns, and service-related...

Technical Support Representative Department: Operations Employment Type: Full Time Location: Client Compensation: ₱40,000 - ₱50,000 / month Description We are seeking a dedicated and technically proficient Customer Service Representative to join our team. In this role, you will be responsible for addressing customer inquiries and resolving issues related...

On-site - Makati 1-3 Yrs Exp Bachelor ContractJob DescriptionJob Title: On-site Desktop Support LeadJob Purpose:To deliver high quality services to the users. This service will include all front-line computing across desktop and laptop installations.To manage the Desktop Support team and expand the delivery capabilities of clients. The applicant will need to...

On-site - Quezon City No Exp Required Bachelor Part-time Job Description The Sales and Marketing Officer plays a crucial role in supporting the growth and sustainability of PhilUlama’s programs and services, particularly those related to halal industry development, certification services, training programs, and community initiatives. The officer is...