technical support representative

Company Description Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization rooted in the value of ‘malasakit,’ which translates to genuine care. We focus on creating lasting relationships through customer engagement while delivering exceptional service to clients, customers, and stakeholders. Our processes are driven by the...

Key Responsibilities - Handle inbound customer inquiries related to technical products and services. - Troubleshoot internet, mobile, software, hardware, and connectivity issues. - Guide customers through step-by-step troubleshooting procedures. - Provide accurate information about products, services, and technical solutions. - Document customer...

LOCATION Remote Work-at-Home | Philippines POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.    We’re seeking...

DescriptionThe Technical Support Representative will be an integral part of our client's support team--offering expert assistance for a wide range of technical issues to English-speaking clients over the phone and through remote access and tech support tools. The ideal candidate will have a strong background in BPO call center inbound phone calls from...

Technical Service Representative (Email and Chat) About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by...

To provide CIRIUM customers with a high level of customer services responding to all enquires received via live chat and or emailTo provide first level contact and convey solutions to CIRIUM Customers through troubleshooting intermediate product issuesManage and handle both inbound telephone calls and emails for the CIRIUM Customer Service queue both on...

Tech Support (Domestic) will do the following: Provide technical support to internal and external customers for Capital Equipment, including IVP, Cortrak, and Game Ready systems. Log into the Game Ready Tech Support phone queue daily and deliver live support, including troubleshooting guidance, general product information, and followup emails outlining...

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for...

LOCATION Angeles City, PH POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We are seeking a motivated and...

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Technical Support RepresentativeOrtigas, Pasig City | Night Shift | Onsite | Full TimeTurn troubleshooting into clear...

Role OverviewProvide technical and customer support to users of the Lofty platform through email, chat, and inbound calls. Your role is to resolve issues efficiently, guide users on platform usage, manage escalations through JIRA, and ensure clients receive timely updates until resolution.Key ResponsibilitiesHandle support requests via email, chat, and...

Company DescriptionBoldr is a purpose-driven outsourcing company that exists to empower personal and professional development.At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that...

DescriptionAbout the Company: Aidey is an AI-first Business Process Outsourcing company — the human layer powering the world's most ambitious AI-native companies. We staff the last mile of customer experience, technical success, back-office operations, and sales, operating remotely from the Philippines. Every process we run is designed AI-first and...

POSITION OVERVIEW At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.    We’re seeking skilled and customer-focused Technical Support...

 Job Title: Technical Support RepresentativeLocation: Cebu, PhilippinesJob Type: Full-time, Onsite Company OverviewCSV Now, recognized for its talent acquisition expertise with Silicon Valley startups, is expanding into the BPO industry to deliver customized solutions for small and medium-sized enterprises. This role offers you the...

We are seeking a dedicated and technically proficient Customer Service Representative to join our team. In this role, you will be responsible for addressing customer inquiries and resolving issues related to our software products. The ideal candidate will possess both a strong technical understanding of our software and excellent customer service skills. ...

The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.Why choose Asurion? Next Level...

About UsFull Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...

Job Summary: We are seeking a Mandarin-speaking Technical Support Representative (TSR) to provide first-line support and technical assistance to clients in the semiconductor, electronics, or industrial automation sectors. This role is responsible for responding to inquiries, troubleshooting hardware and software issues, and collaborating with engineering...

Job OverviewOur client is seeking a Technical Support Representative to deliver high-quality technical assistance for a cloud-based software platform. This role serves as the first point of contact for customers, providing timely troubleshooting, product guidance, and issue resolution across multiple support channels. The ideal candidate has experience...