root cause

Xerox Philippines is seeking an Escalation Specialist to join our team in the Philippines. The role focuses on managing and resolving escalations across customers, partners, and internal teams, ensuring service levels are met and customer satisfaction is maintained.The position involves root cause analysis, coordinating corrective actions, and collaborating...

HRTX in the Philippines seeks a hands-on Technical Support Specialist to be the first contact for customers and quickly identify root causes. You will triage tickets, provide timely feedback, and document procedures to improve service delivery. You will work with SaaS platforms, diagnose bugs, and help develop ITSM reports to track performance. Strong...

A healthcare company in Cebu is seeking a compassionate Doctor of Naturopathic Medicine to join their team. The ideal candidate will employ natural remedies and holistic approaches to treat patients, focusing on wellness and the root causes of illnesses. Key qualifications include a Doctorate in Naturopathic Medicine and strong clinical skills. This...

Xerox Holdings Corporation in Cebu, Philippines is seeking an Escalation Specialist to manage and resolve complex escalations across customers, partners, and internal teams within Consumables Management.The role requires strong analytical and communication skills, with experience in incident management, data reporting, and process improvements. Onsite for...

Teradyne is seeking a Hardware Engineer to support reliability, performance, and lifecycle sustainability of complex hardware systems. You will analyze field and production issues, drive root cause analysis, implement corrective actions, and partner with cross-functional teams to improve product quality, serviceability, and customer satisfaction.The role...

Advanced Energy in the Philippines seeks a Failure Analysis Technician I to support semiconductor FA activities, interpret drawings, and generate detailed reports on failure locations and root causes.You will collaborate with QA, Design Engineering, Operations and suppliers to drive corrective actions, utilize diverse FA equipment, and contribute to ongoing...

A leading repair service company in Quezon City is looking for a dedicated professional to handle inspection and diagnosis of returned products. Responsibilities include documenting findings, performing validation tests, and analyzing customer complaints to resolve issues. The ideal candidate should have 1-3 years of experience and a diploma in a relevant...

Collins Aerospace in the Philippines is seeking a Quality Engineer to develop and maintain quality evaluation, control systems and protocols for our production processes. You will review designs, create testing plans, drive PFMEA/PPAP activities and collaborate with cross-functional teams to ensure product conformance and risk mitigation.Onsite position...

Stellantis NV Field Quality Engineer is responsible for leading rapid diagnostic triage, advanced vehicle diagnostics, and root-cause identification across ICE, Hybrid, and BEV platforms. The role aims to reduce Vehicle Off Road time and improve Fixed Right First Repair performance by transforming field issues into clear corrective actions.Engage with...

Collins Aerospace in Tanauan City, Philippines, is seeking a quality/engineering professional to initiate NCRs, review NCR details with the authorized material review board, and provide analysis and recommendations for corrective actions for nonconformities in manufactured products and processes.This onsite role requires reading technical drawings, strong...

HRTX in the Philippines seeks a hands-on Technical Support Specialist to be the first contact for customers and quickly identify root causes. You will triage tickets, provide timely feedback, and document procedures to improve service delivery.You will work with SaaS platforms, diagnose bugs, and help develop ITSM reports to track performance. Strong...

KMCSolutions is seeking a Senior Application Support Engineer to isolate, troubleshoot, and resolve escalated customer issues across backend systems, APIs, and databases. You will partner with Engineering and Product to drive long-term improvements and mentor junior teammates.The role requires strong problem-solving, excellent communication, and the ability...

Advanced Energy in the Philippines seeks a Failure Analysis Technician I to support semiconductor FA activities, interpret drawings, and generate detailed reports on failure locations and root causes. You will collaborate with QA, Design Engineering, Operations and suppliers to drive corrective actions, utilize diverse FA equipment, and contribute to ongoing...

Teradyne is seeking a Hardware Engineer to support reliability, performance, and lifecycle sustainability of complex hardware systems. You will analyze field and production issues, drive root cause analysis, implement corrective actions, and partner with cross-functional teams to improve product quality, serviceability, and customer satisfaction. The role...

Collins Aerospace in Tanauan City, Philippines, is seeking a quality/engineering professional to initiate NCRs, review NCR details with the authorized material review board, and provide analysis and recommendations for corrective actions for nonconformities in manufactured products and processes. This onsite role requires reading technical drawings, strong...

Advanced Energy is seeking a Failure Analysis (FA) Technician to deliver high-quality failure analysis on power supply units and components. The role supports productivity, yield, quality and cost targets by providing timely, accurate FA results and detailed documentation.The FA Technician reports to the Failure Analysis Supervisor/Engineer and will perform...

KMCSolutions is seeking a Senior Application Support Engineer to isolate, troubleshoot, and resolve escalated customer issues across backend systems, APIs, and databases. You will partner with Engineering and Product to drive long-term improvements and mentor junior teammates. The role requires strong problem-solving, excellent communication, and the ability...

Investigate and troubleshoot complex application and database-related issues. Write and optimize SQL queries for data validation, analysis, and issue resolution. Analyze logs, backend data, and system behavior to identify root causes. Coordinate with Product, Development, QA, and DevOps teams to resolve production issues. Perform backend data corrections and...

Predict quality risks using historical data.Perform statistical investigations and root cause analysis.Translate QA data into business decisionsAutomate quality reporting through Power BI and other data analytics applications.Qualifications:Minimum 5 years of experience in Food Quality Assurance and Data Analytics.Proficient in Power BI, Excel, and other...

Monitor Focus products availability against forecast (MTS)/ against order (MTO). Track the following KPI’s: Availability against Safety stock (SS) Recovery time Forecast consumption variations Root cause for stock below safety levels Take it up with relevant supply planner and acquire revival plan in case of stock below SS. Raise the red flag...