root cause jobs in Makati

KMC Solutions is seeking a Senior Application Support Engineer in the Philippines to isolate and resolve highly complex customer issues, including API integrations and backend services. The role involves partnering with Engineering, Product, and DevOps to drive product improvements and reduce escalations.The candidate will analyze SQL data, debug SaaS...

Description TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across...

The Distribution Quality Business Intelligence Manager serves as the dedicated business intelligence capability within Distribution Risk and Quality Control. The role supports the Line 1B oversight model by converting distribution quality, conduct, persistency, complaint, misconduct, and corrective action data into actionable insights, root cause analysis,...

The Distribution Quality Business Intelligence Manager serves as the dedicated business intelligence capability within Distribution Risk and Quality Control. The role supports the Line 1B oversight model by converting distribution quality, conduct, persistency, complaint, misconduct, and corrective action data into actionable insights, root cause analysis,...

The Distribution Quality Business Intelligence Manager serves as the dedicated business intelligence capability within Distribution Risk and Quality Control. The role supports the Line 1B oversight model by converting distribution quality, conduct, persistency, complaint, misconduct, and corrective action data into actionable insights, root cause analysis,...

Description Oversee daily operations to ensure efficiency and effectiveness in service delivery. Lead and manage a team, providing guidance, support, and development opportunities. Implement process improvements using Root Cause Analysis and Six Sigma methodologies. Foster a culture of performance excellence and accountability within the team. Monitor key...

Claravine is seeking a Customer Support Specialist located in the Philippines to act as the frontline technical expert, solving customer issues, tracing root causes, and translating findings into plain language for clients. You will collaborate with Engineering and Product, use SQL to pull data, and monitor Zendesk queues to maintain SLA while documenting...

A staffing company in Makati is seeking an experienced SAP Consultant with expertise in SAP S/4HANA and strong communication skills. The ideal candidate should have a minimum of 8 years of experience, including at least 2 end-to-end implementations. This role requires working in a hybrid setup, engaging with cross-functional teams, and performing root cause...

ESSCOR is seeking a Security Systems Engineer (ACS & CCTV) to install, troubleshoot, and repair access control and camera systems. You will respond to incidents, perform on-site root cause analysis, and document performance and maintenance measures.Additionally, you will provide Badge & ID and door hardware support, work across shifts for 24/7 operations,...

Cloudstaff Philippines Inc. is seeking a Senior Business Analyst to join our collaborative team in a remote-friendly environment. The role focuses on diagnosing and improving business performance through data-driven insights, working with practice leaders to uncover root causes and translate findings into strategic actions. You will analyze diverse data...

The Moment Group is seeking a Cost and Inventory Officer to safeguard inventory accuracy, manage cost analysis, and support financial reporting across its operations. This role partners with Finance, Operations, Procurement and Production to provide meaningful insights on inventory performance, cost movements, and operational efficiencies. The ideal...

Responsible for calibrating and supporting quality standards between clients and ClientLogic. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed in a timely manner. Analyze customer satisfaction and dissatisfaction...

DCX seeks a Home-Based Claims/Resolutions Representative to manage and investigate customer claims on promotional product orders. You will coordinate root-cause analysis with Production, Art, Sales, Shipping, and Customer Service, delivering empathetic communication and effective resolutions. Ideal candidates have 2 years in claims resolution or related...

TVI Resource Development Philippines, Inc. (TVIRD) invites applications for two Technical Assistant positions. One role will serve TVIRD, and the other at Kingking Mining Corporation (KMC). We seek graduates in engineering (Mining, Industrial, Mechanical, Electrical or related field) with PRC license and 3–5 years’ experience in process improvement,...

TASQ is seeking a Senior Network Engineer to design, implement, monitor and manage our global network infrastructure and security posture. The role involves documenting configurations, supporting BAU and projects, and driving improvements across WAN/LAN and related systems. You will work with multinational teams, lead complex network migrations, perform root...

Magic, Inc is seeking a Tier 2 Support Specialist for freelance, remote work based in the Philippines. You will handle escalated issues beyond Tier 1, diagnose root causes, and provide confident resolutions to keep restaurant operations running smoothly. The role focuses on AI-enabled tech support for POS, KDS, online ordering, and networking, with 24/7...

Paynamics Technologies Inc. is hiring for a Merchant Support specialist in Makati, Philippines. The role handles inbound inquiries via phone, email, and chat, resolving Level 1 non-technical issues and maintaining thorough transaction logs. You will identify root causes, provide solutions, and escalate complex cases to Level 2 or other teams. The position...

P&A Grant Thornton in Makati seeks an enthusiastic People Analytics intern to act as a technical auditor of the Firm’s people data. The role targets transitioning from ad-hoc cleansing to a proactive data quality audit system, validating upstream data feeding analytics models and products.Responsibilities include profiling data, auditing logic, detecting...

Aeven is seeking a Senior Operations Consultant (VMWare) to manage and optimize VMware-based infrastructure in production and critical environments. You will lead incident handling, root-cause analysis, and lifecycle upgrades while collaborating with security, compliance, and project teams. Ideal candidates bring 5 years of hands-on VMware experience, strong...

AIA in the Philippines is seeking a KYC/AML specialist in Makati to implement and monitor KYC/AML processes. You will handle Customer Identification (KYC), Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), and ensure timely CTR/STR reporting. Responsibilities include reviewing alerts, documenting actions, and performing root-cause analysis to...