root cause jobs in Taguig

Role Description The Product/Benefits Plan Configuration QA Analyst is responsible for independently validating product and group configurations in TriZetto Facets to ensure accuracy, completeness, and compliance with approved business requirements. This role performs quality audits, configuration testing, defect analysis, and root cause investigations...

The QA & Organizational Capability Specialist executes day-to-day quality transaction audits, training interventions, and continuous improvement actions. Working alongside the Lead, this role diagnoses root causes, delivers frontline coaching, and updates standard operating procedures (SOPs) to prevent defect recurrenceKey ResponsibilitiesQuality Auditing:...

Job Summary We are seeking an experienced Application Support Engineer with strong COBOL Mainframe expertise to support critical enterprise applications and ensure system stability and availability. The successful candidate will be responsible for investigating and resolving application issues, troubleshooting production incidents, monitoring system health,...

We are hiring for a CLINICAL DENIALS & APPEALS Specialist for a client based in BGC Taguig. This is an Onsite work following a Nightshift schedule. Salary is up to ₱75,000.00based on experience. Non-Negotiable Requirements: Must have 1 yr of Appeals Writing and 3 yrs of Clinical experience and must either be a PHRN or USRN Clinical: 3–5 years acute care...

Roles & Responsibilities Incident Management & Resolution ● Serve as the L2 point of contact for technical and functional issues related to Kinaxis RapidResponse, specifically within Supply Planning modules. ● Diagnose, troubleshoot, and resolve complex issues involving: ● Data integrity ● Kinaxis control tables ● Configuration (workbooks,...

As an Application Support Engineer, you will spend your day investigating and resolving issues across various critical business systems. Your role involves monitoring system performance, identifying root causes of problems, and ensuring smooth operation of software components. You will interact with different teams to maintain system stability and contribute...

PeoplePartners BPO Inc. seeks an AU L3 Service Engineer - MSP to serve as the senior technical escalation point for an Australian client. You will stabilize environments, troubleshoot complex infrastructure and cloud issues, identify root causes, and implement lasting solutions. This is a remote role in a fast-paced MSP setting, requiring leadership of L1/L2...

Tasq Work in Taguig, Philippines is seeking an experienced Site Reliability Engineer/DevOps specialist to join our scaling platforms team. You will identify and solve issues across complex systems, driving reliability through proactive improvements. You will act as a bridge between operations and development, perform root-cause analyses, design automation,...

Xurpas, Inc. in Taguig, Philippines, is seeking an Application Support Engineer to investigate and resolve issues across critical business systems. You will monitor performance, identify root causes, and ensure smooth operation of software components, collaborating with teams to maintain stability.This role emphasizes problem management, incident handling,...

Confidential Careers is seeking a Customer Experience Analyst to monitor frontline interactions and perform root-cause analysis to enhance quality assurance and customer experience. The role involves transaction monitoring, reporting, targeted analysis, and flagging non-compliance to standards.The analyst will also participate in calibrations, develop a call...

Private Advertiser is seeking a Denials & Appeals Specialist to join our Post-Service Denials team. You will own the denial, research root causes, and drive corrective actions to recover revenue for clinic and surgical services. The role requires 3+ years of Healthcare RCM experience, experience investigating denials, and preparing appeals. This is a remote,...

TATA Consultancy Services (Philippines) Inc. is seeking a Problem Manager for onsite work at BGC, Taguig City. The role requires 10+ years in problem management within banking, strong communication, and readiness for 24x7 shifts. Start date is 30 days or immediate availability. Role includes leading war rooms, coordinating with business and technology...

Cardinal Health International Philippines Inc. is seeking a Representative II for Customer Service Operations in Taguig. The role performs data gathering, data entry and review, communicates delays and resolutions, and supports process stabilization.You will respond to inquiries from internal and external customers such as distribution centers and vendors,...

Uber in Manila is seeking a Service Quality Specialist for the Community Operations team. You will audit customer support interactions, identify root causes, and uphold global quality standards to ensure reliable service. You’ll lead calibration sessions, work with vendors and internal teams, and drive continuous improvement across coaching and processes....

MicroSourcing in the Philippines is seeking a Technical Denials & Appeals Specialist (IP & OP) to join our onsite night-shift team in Taguig. You will manage non-clinical denial issues, analyze root causes, and collaborate with payers to maximize reimbursements. Ideal candidates have at least 1 year of US healthcare denial experience, strong English, and...

Ingram Micro Philippines BPO LLC is seeking a skilled Technical Support Engineer to own escalations across Azure, AWS, and ERP-integrated environments. You will lead incident response, perform root cause analysis, and partner with cross-functional teams to enhance system resilience and customer experience.The ideal candidate has 5+ years in cloud support or...

About the role As an Application Support Engineer, you will spend your day investigating and resolving issues across various critical business systems. Your role involves monitoring system performance, identifying root causes of problems, and ensuring smooth operation of software components. You will interact with different teams to maintain system...

As an Application Support Engineer , you will spend your day investigating and resolving issues across various critical business systems. Your role involves monitoring system performance, identifying root causes of problems, and ensuring smooth operation of software components. You will interact with different teams to maintain system stability and...

Transnational Diversified Group is seeking a Technical Support Engineer Level II to join the Global Technical Support team. You will resolve post-sale issues via email, phone, chat, and CRM, while diagnosing root causes and planning resolutions for customers around the world. The role requires strong networking, cloud, and security knowledge, along with...

3M Global Service Center, Philippines, seeks a Customer Issue Resolution Analyst to manage complaint handling and credit/collections processes. You will log issues, analyze root causes, coordinate with quality, operations, and service teams, and communicate resolutions to customers in a professional manner. The role requires 2+ years in...