call center agent

Position OverviewMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

About the job Call Center Agent (Retail) - Ilocos We are seeking detail-oriented and proactive Call Center Agents to join a fast growing account. You will be responsible for delivering exceptional service to our valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and...

Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Full-Time Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve service delivery and customer satisfaction. Stay updated on product knowledge and company...

Job Title: CALL CENTER AGENT (OUTBOUND) Be part of a passionate team and create opportunities! Option to choose between Probationary and Freelance Set up. Probationary: Up to 15,000 + 10% night differential. Freelance: Up to 17,600 + 10% night differential. Job Description Outbound calls for surveys, lead generation, event invitation and/or sales Inbound...

Position OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Position OverviewMCI is a leading Business Process Outsourcing...

Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients, including government programs and recognizable brands...

Operations Director / Manager - Customer Service & Call Center Team We’re looking for a Customer Service and Call Center Leader to take full ownership of the customer experience across a portfolio of consumer brands. This leader will manage an outsourced vendor-operated call center, optimize systems and workflows, and deliver measurable improvements in...

Full‑Time Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for call center agents to support...

Experienced Call Center Operations Supervisor MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are seeking an Experienced...