Call Center Agent

4 weeks ago

San Juan, Philippines ConnectUs Marketing Solutions, Inc. Full time

Job Title: CALL CENTER AGENT (OUTBOUND) Be part of a passionate team and create opportunities Option to choose between Probationary and Freelance Set up. Probationary: Up to 15,000 + 10% night differential. Freelance: Up to 17,600 + 10% night differential. Job Description Outbound calls for surveys, lead generation, event invitation and/or sales Inbound calls to resolve customer queries or close lead/sales Data entry to update customer relationship management (CRM) software Respond to emails Create reports using Microsoft Office and Google Drive Meet service level agreements set forth Perform other duties as assigned Qualifications Excellent English communication skills Typing speed: at least 40 WPM Ability to work under pressure Ability to multitask, prioritize and manage time efficiently Customer orientation and ability to adapt and respond to different types of personalities Intelligent No BPO experience required; fresh graduates are welcome to apply MUST HAVE THE FOLLOWING EQUIPMENT Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher) and 8 GB RAM OS: Windows 10 or higher (MacOS equivalent is allowed) Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise‑cancelling feature Internet connection: Wired connection; minimum 30 Mbps Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord Benefits & Work Conditions Permanent work-from-home Full Time and Long Term Employment Government mandated benefits, health benefits, leaves, bonuses, and other incentives (except Freelance contract) Salary based on: Skills, Attitude, Performance, Attendance Opportunity for regularization and promotion US and Canadian clients Shift: Graveyard Monday to Friday Scholarship program duration: 5 to 8 days So, why join us? Opportunity to work with US & Canadian clients Career growth with regularization and promotion Stable working conditions with full‑time OOH shift flexibility Competitive salary and benefits package WE LOOK FORWARD TO MEETING YOU #J-18808-Ljbffr

  • Call Center Agent

    4 weeks ago

    San Fernando, Philippines Mass Markets Full time

    Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

  • Call Center Agent

    3 weeks ago

    San Nicolas, Philippines TASQ Staffing Solutions Full time

    About the job Call Center Agent (Retail) - Ilocos We are seeking detail-oriented and proactive Call Center Agents to join a fast growing account. You will be responsible for delivering exceptional service to our valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and...

  • Operations Director

    1 week ago

    San Juan, Philippines Manpower Genius Full time

    Operations Director / Manager - Customer Service & Call Center Team We’re looking for a Customer Service and Call Center Leader to take full ownership of the customer experience across a portfolio of consumer brands. This leader will manage an outsourced vendor-operated call center, optimize systems and workflows, and deliver measurable improvements in...

  • call center agent

    2 weeks ago

    San Nicolas, Ilocos, Philippines Alorca Full time ₱120,000 - ₱240,000 per year

    Job OpeningCALL CENTER AGENTJob IndustryTelecommunicationsJob TypePart-TimeExperience LevelEntry LevelDate Posted Job LocationPHL Robinsons San Nicolas2901Ilocos NortePhilippinesCompany InformationAlorcaJob Description• 1-day Onsite Hiring Process (No Final Interview)• Retail Account (Voice)• Onsite work setup• Seasonal Account• Up to 16k salary...

  • Financial Account

    2 weeks ago

    San Juan, National Capital Region, Philippines SGS - Sapient Call Center Full time ₱144,000 - ₱420,000 per year

    ​Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in Metro ManilaIf you're a high school graduate (old curriculum) and excited to work onsite, this opportunity is for youYour Key ResponsibilitiesRespond to customer questions about account balances, transactions, and general...

  • Call Center Agent

    4 weeks ago

    San Fernando, Philippines MCI Full time

    Full-Time Position Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

  • Bilingual Call Center Representative

    3 weeks ago

    San Juan, Philippines Areo Dental Group Full time

    Are you a confident communicator with a bright personality, fluent in both English and Spanish, and passionate about helping people? Do you have call center experience and thrive in a remote work environment? We’re looking for 1 talented Bilingual Call Center Representative based in the Philippines to join our growing global support team. This is your...

  • Call Center Representative

    3 weeks ago

    San Fernando, Philippines Mass Markets Full time

    Position OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Position OverviewMCI is a leading Business Process Outsourcing...

  • Call Center Agent

    4 weeks ago

    San Fernando, Philippines Mass Markets Full time

    Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients, including government programs and recognizable brands...

  • Call Center Agent

    4 weeks ago

    San Fernando, Philippines MCI Full time

    Full‑Time Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for call center agents to support...