Operations Director
1 week ago
Operations Director / Manager - Customer Service & Call Center Team We’re looking for a Customer Service and Call Center Leader to take full ownership of the customer experience across a portfolio of consumer brands. This leader will manage an outsourced vendor-operated call center, optimize systems and workflows, and deliver measurable improvements in customer satisfaction, cost-to-serve, and retention. Job Type : Full-time Location : Fully remote, direct hire for a US company Schedule : 8:00 AM to 5:00 PM PST with 1 hour lunch break / 12:00 AM to 9:00 AM Philippines Time Responsibilities Own and oversee the full Call Center operations, ensuring high performance and customer satisfaction. Lead a remote team of 100+ agents, driving results in a high-volume DTC eCommerce environment. Manage outsourced vendors, optimizing processes, systems, and cost-to-serve metrics. Implement best practices and continuously improve CS workflows. Deliver actionable data and reports to senior leadership. Qualifications MBA (Master in Business Administration) – mandatory. 5+ years of customer service leadership in DTC eCommerce (subscription & physical products). Experience managing outsourced call centers and remote teams of 100+ agents. Familiarity with eCommerce tech stacks: Gorgias, Shopify, CheckoutChamp, AirCall, Sigma.ai, etc. Strong initiative, proactive, confident, and able to take ownership of the CS team and Call Center operations. Benefits Competitive salary and flexible benefits. Paid Time Off (PTO) annually and local Philippine holidays observed. Access to HMO plans after 6 months of employment. Long-term opportunity in a fast-growing, performance-driven company. #J-18808-Ljbffr
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Director, Operations
2 weeks ago
San Mateo, Philippines Quantrics Enterprises Inc. Full timeThe Director of Operations is a senior leadership role responsible for driving operational excellence, client satisfaction, and business growth in a dynamic BPO/contact center environment. This role requires a strategic yet hands-on leader who can manage large, diverse teams, foster a culture of high performance and engagement, and ensure delivery of client...
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Operations Director
2 weeks ago
San Jose del Monte, Central Luzon, Philippines Grace Medical Center Full time ₱1,500,000 - ₱2,500,000 per yearJob Summary:The Operations Director will manage and oversee the daily operations of the hospital to ensure the highest standards of patient care, operational efficiency, and profitability.Acts as one of the key members of the executive leadership team, ensuring coordination between clinical and non-clinical services, aligning operational goals with overall...
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Operations Director
1 week ago
San Jose del Monte City P, Philippines Grace General Hospital Full time ₱1,500,000 - ₱2,500,000 per yearJob Summary:The Operations Director will manage and oversee the daily operations of the hospital to ensure the highest standards of patient care, operational efficiency, and profitability.Acts as one of the key members of the executive leadership team, ensuring coordination between clinical and non-clinical services, aligning operational goals with overall...
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General Manager
24 hours ago
San Juan, Philippines INT Logistics Inc. Full timeAssist the Board of Directors in the formulation of the Cooperative's Development Plan including Annual Plan and Budget, Programs and Projects, for approval of the General/Representative Assembly. Provide systems and procedures in the implementation of policies. Implement the duly approved plans and programs of the Cooperative and any other directive or...
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Service Delivery Director
2 weeks ago
San Fernando, Central Luzon, Philippines Tap Growth ai Full time ₱600,000 - ₱1,800,000 per yearWe're Hiring: Service Delivery Director We are looking for an experienced and strategic Service Delivery Director to lead our service delivery operations in Angeles City, Philippines. The ideal candidate will have a proven track record of managing service delivery teams, optimizing processes, and ensuring customer satisfaction across various service lines....
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Preschool Director in Training
3 weeks ago
San Jose, Philippines Action Day Schools Full timeOverview Since 1968, Action Day Schools have proven to be steadfast leaders in the Bay Area’s childcare and private education industry. We pride ourselves on providing each child with quality care rooted in dedication and enthusiasm for their individual growth and development. We’re growing and expanding, and to accommodate our thriving organization, are...
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Tax Manager
4 weeks ago
San Jose, Philippines Regal Executive Search Full timeOverview Tax Manager/Tax Director Public Accounting Seeking an experienced Tax Manager/Director to join our team. We desire someone who is looking for a long-term career move to a firm that espouses family values, flexibility, as well as professional growth. Your focus will initially be on tax planning, financial planning and tax compliance for closely held...
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Operations Manager
2 weeks ago
San Fernando, Central Luzon, Philippines Expansia Global Corporation Full time ₱80,000 - ₱120,000 per yearOperational FunctionCoverage Accountability• Supervises and calls on assigned outlets in the territory at the assigned frequency following the coverage plan agreed upon.Opens and develops new outlets and trading areas for eventual fold-in to the official coverage regularly.Distribution ResponsibilitiesEnsures that the agreed levels of distribution of...
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Senior IT DevOps Director, Manufacturing Tech
24 hours ago
San Jose, Philippines Western Digital Full timeA leading technology company is seeking a Senior Director of IT DevOps to drive manufacturing technology transformations. This role involves overseeing smart automation, data-driven operations, and implementing innovative DevOps practices. The ideal candidate should have over 20 years of experience in manufacturing technology, with expertise in cloud...
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Health Services Director
4 weeks ago
San Jose, Philippines Ivy Park at Otay Ranch Full timeCurrent job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Pay Range: 100,000 to 120,000 dollars per year Ivy Park at San Tomas is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide...