Call Center Agent
7 days ago
Description
Provide exceptional customer service to clients via phone, email, and chat.
Resolve customer inquiries and complaints efficiently and effectively.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.
Stay updated on product knowledge and company policies to enhance customer experience.
Requirements
Educational Qualifications:High School Diploma or equivalent
Experience Level:0–2 years
Skills and Competencies:Strong proficiency in English language
Skills and Competencies:Excellent customer service skills
Skills and Competencies:Effective problem-solving abilities
Qualities and Traits:Empathy and patience when dealing with customers
Qualities and Traits:Strong interpersonal and communication skills
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