
system support analyst
7 days ago
About the role:
As a System Support Analyst at PRL SpeedUp Inc., you will play a crucial role in ensuring the smooth and efficient operation of the company's technology infrastructure. Working within a dynamic and technology-driven environment, you will be responsible for providing high-quality support to our internal teams, identifying and resolving technical issues, and contributing to the continuous improvement of our systems. This full-time, on-site position is based in Ortigas Pasig City Metro Manila.
What you'll be doing:
Performing support and troubleshooting to difference cloud platform ( Office365, Azure )
Manage capacity planning to all services, employing industry and best practices for storage, back up, patching, security and disaster recovery.
Manage Windows Server (Active Directory, DNS Server, POS Server) using Hyper V.
Basic knowledge in Data Coding
Maintaining data storage, data store, Cluster Environment.
Assist Store employee by performing analysis of various issues relating to LANs, WANs, desktop computers, Internet connectivity and the installation of hardware and software
Ensure CCTV systems are operational and recording properly.
Provide remote support of related hardware components including integrated card readers, POS terminals, self-service Kiosks and associated peripherals
What we're looking for:
3-5 years Windows Servers experience ( Setup, Configurations and Maintenance)
Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
Good understanding of Group Policy and Active Directory services
A proven track record of developing and implementing IT system strategy and plans
Strong knowledge of implementing and effectively developing IT operations best practices, including expert knowledge of security, NAS storage, data protection, and disaster recovery
System Administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
Working knowledge of virtualization, VMWare, Cloud platform or equivalent is a plus
Good communication and analytical Skills
What we offer:
At PRL SpeedUp Inc., we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health insurance coverage
- Professional development and training opportunities
- Generous paid time off and flexible work arrangements
- Team-building activities and social events
Opportunities for career advancement and growth
Apply now to join our team and be a part of our exciting journey
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