US Administration Assistant

US ADMINISTRATION ASSISTANT

Location: Clark/Cebu/Manila/Tarlac (Onsite)

Shift: 9:00 PM - 6:00 AM PHT

Experience Required: Minimum of 2 years' US accounting firm admin experience

Unlock your potential At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and Philippines supporting our global clients in the accounting industry.

ABOUT THIS ROLE. . .

We're seeking an Administration Assistant with experience in US accounting firms to support scheduling, communication, and documentation tasks. The role involves managing calendars, drafting emails, handling sensitive information, and assisting with client onboarding and compliance

WHAT YOU'LL DO:

• Manage and maintain the client's schedule, including organizing appointments, meetings, and travel arrangements.
• Serve as the primary point of contact between the client and internal and external stakeholders, ensuring precise and consistent communication.
• Draft numerous emails with precision for clients and other stakeholders.
• Handle confidential and sensitive information with the utmost integrity and professionalism.
• Prepare documents, reports, and presentations as needed for meetings and projects.
• Oversee and prioritize incoming correspondence, emails, and calls, drafting responses when necessary.
• Coordinate and facilitate special projects or events as assigned by the client.
• Maintain a well-organized filing system for both digital and physical records.
• Assist in ensuring the client stays on track with deadlines, deliverables, and key initiatives.
• Perform other administrative and operational tasks to support the efficiency of the client's office.
• Track key performance indicators.
• Assist in proactive client engagement efforts.
• Address client inquiries promptly and provide solutions for managing costs effectively.
• Draft client proposals and ensure alignment with the company's standards and client requirements.
• Manage logistics related to client intake and onboarding meetings or events.
• Offering outstanding service and problem-solving where necessary.
• Other office duties as required.

WHAT WE'RE LOOKING FOR:

• 2 years' US accounting firm admin experience
• Exposure to compliance and workflow support
• Experience preparing/managing client documentation
• Familiar with practice management systems (Thomson Reuters, CCH, or similar)
• Can assist with compliance tasks (W-9, 1099 filing)

WHAT'S IN IT FOR YOU?

• A competitive salary
• Health Insurance, and Life Insurance coverage
• 21 annual paid leaves
• Annual increase (Annual Performance Review)
• Tenure Recognition Program
• Access to certifications and courses from Ab2 Institute of Accounting
• 20+ options of free coffee and chocolate drinks
• Billiards, table tennis, or foosball in our breakout room
• Work-life balance and logging off on time for you to enjoy more personal time.
• A genuinely diverse, caring, supportive and high achieving team environment.
• Ongoing training, development and career progression opportunities
• Free & conveniently located onsite parking.

We live by our VALUES to cultivate and foster growth and innovation.

BE AWESOME: Exceptional individuals create collective genius. We celebrate success, reward outstanding performance, and make work fun by fostering a supportive and inspiring environment.

KEEP IT REAL: We value honesty, accountability, and open communication. We own our actions, prioritize compassion, empathy, and understanding, and foster meaningful conversations.

BRING THE WOW: We strive for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results.

DREAM BIG: We embrace a culture of continuous learning, exploration, and improvement. With ambitious goals, we constantly seek knowledge and self-improvement.

Join TOA Global and experience the difference

We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.