Tech Support Representative

Job Title: Email Support Representative (Gaming)Work Setup:Work Onsite in PasayAbout the RoleWe're looking for an Email Support Representative to help players with their inquiries and concerns. You'll handle account, payment, and gameplay issues, provide clear guidance, and escalate technical problems when needed—all while ensuring players get a smooth and...

WORK SET-UP:_ FULLTIME ON-SITE_SUMMARY:If you're passionate about being helpful, and supportive, focusing on customers, and having fun then we have the perfect opportunity for you. You will have the opportunity to represent our company by speaking directly with our rapidly growing base of happy customers. You will be educating, problem-solving, and most...

Position: Chat Support Specialist with SEO & Online Marketing ExperienceWork Arrangement: Full Onsite - PasayOverview:We are looking for a Chat Support Specialist who can not only deliver excellent customer service through live chat and email but also contribute to our digital growth through SEO and online marketing. This hybrid role is ideal for someone who...

5 Customer Service RepresentativeThis is a full-time on-site role for a Customer Service Representative located in Pasay. The Customer Service Representative will be responsible for managing customer inquiries through various channels, providing information about products and services, handling customer complaints, and ensuring customer satisfaction....

Job Title: Chat Support (Gaming Account)Work Setup: Work Onsite in PasayQualifications:Minimum 1 year of customer support experience, with at least 1 year in gaming-related support (email/chat for mobile apps preferred).Strong written English communication skills with excellent grammar and tone awareness.Empathetic, player-first mindset with the ability to...

Job Title: Email Support Representative (Gaming)Work Setup: Work Onsite in PasayJob Summary:As an Email Support Representative, you will be the frontline of player communication, handling inquiries and concerns via email with professionalism, empathy, and efficiency. You'll assist players with a variety of issues including account access, payment disputes,...

QualificationsBachelor's/College Degree in Finance/Accountancy/Business/Marketing (Non - Nego)At least 6 months - 1 year of working experience in the related field. (Non - Nego)At least 8 months of experience in Customer Service Representative (Non - Nego)Computer LiterateAccountancy Software (Sap, QuickBooks)MS Office Tools (MS Excel)Job DescriptionProvides...

Fielding first contact from customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Triaging submitted customer tickets for clarity, assignment, and categorization.Assessing question or issue for resolution need.Providing support in the form of procedural documentation.Managing multiple cases simultaneously,...

Fielding first contact from customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Triaging submitted customer tickets for clarity, assignment, and categorization. Assessing question or issue for resolution need. Providing support in the form of procedural documentation. Managing multiple cases...

Hiring for Technical Support Agent- MOA, Pasay City- Hybrid set-up (1-2x RTO per month)- Night shift____________Act as the first level of support for questions, issues, and common tasksUse written and verbal communication to resolve complex, technical issues____________JOB REQUIREMENTSAssociate Degree Holder or Bachelor's Degree Holder1-3 years of experience...