Customer Service Representative Track and Trace

7 days ago

Pasig, National Capital Region, Philippines OutForce Inc. Full time ₱250,000 - ₱350,000 per year

Overview:

We are a family owned and operated business, proud to deliver the best strategic logistics solutions to help lower overall transportation costs, improve efficiency and meet deadlines to keep your business moving forward.

Our client is looking to looking for a dedicated Customer Service Representative Track and Trace that maintain good relationship with customers, drivers, and co-workers to be effective in carrying out the work description of the position.

Responsibilities:

  • Enter new load orders into our proprietary web-based software
  • Initiate check calls to track and trace drivers on all pickups and deliveries
  • Communicate internally correspondence with drivers to ensure accurate documentation
  • Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
  • Maintain and collect proper paperwork for each shipment
  • Work cooperatively with Dispatch to provide solutions for customers needs and resolve issues
  • Maintain a friendly relationship with customers to ensure continuous patronage.

Skills/Abilities:

  • 1-3 years of work experience in dispatch or logistics, customer service, operations, data entry, call center.
  • Must have strong attention to detail
  • Ability to prioritize, balance, and organize information while completing multiple tasks.
  • Above average proficiency in Google Drive and Microsoft Suite
  • Excellent written and verbal communication skills
  • Excellent teamwork skills

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines SSD GPS Corporation Full time ₱250,000 - ₱450,000 per year

    Responsibilities:1. Customer issue / concern handling· Respond promptly and professionally to customer concerns via group chat (GC), phone calls, email, in-person visits, or other communication channels.· Provide fundamental troubleshooting and customer assistance such as but not limited to:a. Troubleshooting common issues.b. Track and Trace...

  • Customer Service Representative

    4 days ago

    Pasig, National Capital Region, Philippines F and C Loaders Inc Full time ₱204,000 - ₱228,000 per year

    Job Overview:As a Traffic Customer Representative Associate, you will serve as a crucial link between the transportation department and customers, ensuring effective communication, addressing inquiries, and providing support. This role involves managing customer relationships and resolving issues related to transportation services.Key...

  • Customer Service Representative

    6 days ago

    Pasig, National Capital Region, Philippines Asia Teleservices Inc Full time ₱300,000 - ₱360,000 per year

    Asiatel Outsourcing (Asia Teleservices Inc ), a rapidly growing Business Process Outsourcing (BPO) company based in Ortigas Center, Pasig Philippines, is seeking dynamic and experienced candidates to be CUSTOMER SERVICE REPRESENTATIVE. With a team of 200 employees, we have been providing exceptional outsourcing services to our clients since 2006.Be a...

  • Customer Service Representative

    2 days ago

    Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱300,000 - ₱360,000 per year

    Customer Service Representative - International Account Industry: ECOMMERCEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines GAMSI Full time ₱240,000 - ₱300,000 per year

    Customer Service Representative (Entry-Level)Job Summary:We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This entry-level role is ideal for fresh graduates or those seeking to start a career in customer service. You will be responsible for handling customer inquiries, providing product or...

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines IdeaGCS Full time ₱240,000 - ₱300,000 per year

    We are looking for a Customer Service Representative (CSR) to join our team and provide exceptional support to our customers. As a CSR, you will be the first point of contact for our clients, responsible for answering inquiries, resolving issues, and ensuring a positive customer experience.Responsibilities:Respond to customer inquiries via phone, email, or...

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines Asiatel Outsourcing Full time ₱150,000 - ₱250,000 per year

    Company DescriptionFor over 15 years, Asiatel Outsourcing (Asia Teleservices Inc.) has been a leader in the outsourcing industry, enabling companies globally to establish and manage remote teams in the Philippines. We offer a comprehensive range of services, including traditional outsourcing, remote staffing, and managed operations with exceptional cost...

  • Customer Service Representative

    7 days ago

    Pasig, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱150,000 - ₱250,000 per year

    About the role We're seeking a talented Customer Service Representative (Non-Voice) to join our dynamic team at StaffSmart Outsourcing. In this full-time role, you'll be responsible for providing exceptional customer service through non-voice channels such as email, chat, and social media. Working from our office in Bridgetowne, Pasig, you'll play a crucial...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines NEKSJOB PASIG Full time ₱45 - ₱55 per year

    NEKSJOB PASIG is hiring a Full time Customer Service Representative role in Pasig, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Service Representative

    2 days ago

    Pasig, National Capital Region, Philippines Asia Teleservices Inc Full time ₱96,000 - ₱360,000 per year

    We're looking for a customer-focused and tech-savvy professional to join our team as a Customer Service Representative for a Hong Kong–based telecommunications account. The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional service across voice, email, and chat channels.Job Key Responsibilities:Provide top-notch...