Customer Service Representative

2 weeks ago

Pasig, National Capital Region, Philippines d14b50a8-b242-47ad-a126-32dbed78b9c6 Full time ₱150,000 - ₱250,000 per year

About the role

As a Customer Service Representative at CHESHAM RECRUITMENT INC.', you will be the face of our company, providing exceptional service to our customers. Working from our modern office in Pasig City Metro Manila, you will be responsible for handling a variety of customer inquiries and queries, ensuring a seamless and positive experience. This is a full-time position that offers a competitive salary and excellent benefits.

What you'll be doing

  • Answering inbound calls from customers and addressing their inquiries or concerns in a timely and professional manner
  • Providing accurate information about our products and services
  • Handling complaints and resolving issues to the customer's satisfaction
  • Documenting customer interactions and maintaining detailed records
  • Identifying opportunities to improve customer service and making recommendations to management
  • Participating in team meetings and training sessions to continuously improve your skills

What we're looking for

  • At least 1 year of experience in a customer service or call centre role
  • Excellent communication and interpersonal skills, with the ability to listen and respond effectively
  • Strong problem-solving and decision-making abilities
  • Proficiency in using computer systems and customer relationship management (CRM) software
  • A positive, patient, and empathetic attitude towards customers
  • Fluency in English and the local language

What we offer

At CHESHAM RECRUITMENT INC.', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:


• Comprehensive health insurance coverage

• Generous vacation and sick leave allowances

• Opportunities for career development and advancement

• Team-building activities and social events

• Discounts on our products and services

About us

CHESHAM RECRUITMENT INC.' is a leading provider of call centre and customer service solutions, serving a diverse range of clients across various industries. Established in 2005, we have a strong reputation for delivering exceptional service and innovative solutions. Our company is driven by a passion for excellence and a commitment to empowering our employees to reach their full potential.

Apply now to become part of our growing team

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