Customer Service Representative

6 days ago

Pasig, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking a talented and enthusiastic Customer Service Representative to join our dynamic team at StaffSmart Outsourcing. In this full-time, non-voice role, you will be responsible for providing exceptional customer service to our valued clients through various communication channels, excluding voice calls. The role will be based in our Bridgetowne, Pasig City site.

What you'll be doing

  • Respond to customer inquiries and requests via email, chat, and other non-voice platforms in a timely and professional manner
  • Provide accurate information, guidance, and resolutions to customer issues
  • Proactively identify opportunities to enhance the customer experience and suggest process improvements
  • Document all customer interactions and maintain detailed records
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Adhere to company policies, procedures, and service level agreements

What we're looking for

  • Minimum of 3 months of experience in a customer facing experience like being a cashier, receptionist or anything related to this
  • Associate or College Graduate
  • Excellent written communication skills and the ability to convey information clearly and concisely
  • Strong problem-solving and critical thinking skills to effectively address customer concerns
  • Proficiency in using various customer service tools and software
  • Exceptional multitasking and time management skills
  • A positive attitude, empathy, and a genuine passion for delivering exceptional customer experiences

What we offer

  • Competitive salary and performance-based incentives
  • Comprehensive health and wellness benefits package
  • Opportunities for career growth and professional development
  • Supportive and collaborative work environment
  • Team-building activities and social events

About us

StaffSmart Outsourcing is a leading provider of innovative outsourcing solutions, serving a diverse range of clients across various industries. Our mission is to empower businesses with efficient and cost-effective customer service solutions that drive customer satisfaction and loyalty. With a commitment to excellence, we strive to create a dynamic and rewarding work environment for our employees.

If you are ready to embark on an exciting new chapter in your career, we encourage you to apply for this role now.

  • Customer Service Representative

    2 days ago

    Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱300,000 - ₱360,000 per year

    Customer Service Representative - International Account Industry: ECOMMERCEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    7 hours ago

    Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱240,000 - ₱360,000 per year

    Customer Service Representative - International AccountIndustry: ECOMMERCEWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when...

  • Customer Service Representative

    6 days ago

    Pasig, National Capital Region, Philippines Asia Teleservices Inc Full time ₱300,000 - ₱360,000 per year

    Asiatel Outsourcing (Asia Teleservices Inc ), a rapidly growing Business Process Outsourcing (BPO) company based in Ortigas Center, Pasig Philippines, is seeking dynamic and experienced candidates to be CUSTOMER SERVICE REPRESENTATIVE. With a team of 200 employees, we have been providing exceptional outsourcing services to our clients since 2006.Be a...

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines GAMSI Full time ₱240,000 - ₱300,000 per year

    Customer Service Representative (Entry-Level)Job Summary:We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This entry-level role is ideal for fresh graduates or those seeking to start a career in customer service. You will be responsible for handling customer inquiries, providing product or...

  • Customer Service Representative

    8 hours ago

    Pasig, National Capital Region, Philippines JOB CONNECT RESOURCES INC. Full time ₱216,000 per year

    Job Connect Resources Inc.HIRINGCUSTOMER SERVICE REPRESENTATIVE (CHAT SUPPORT)With Experience in Customer Service representative (CSR)Local and International AccountScripts are providedWork-like SHOPEE or LAZADAGood communication skillsCustomer service orientedComputer LiterateBasic EnglishDeployment area will be at Ortigas CenterMonday to Friday working...

  • Customer Service Representative

    9 hours ago

    Pasig, National Capital Region, Philippines Cloud Panda PH Full time ₱150,000 - ₱250,000 per year

    The Customer Service Representative supports customers by providing helpful information, answering questions, and responding to complaints.DUTIES & RESPONSIBILITIESMaintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiriesCommunicating with customers through various...

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines Asiatel Outsourcing Full time ₱150,000 - ₱250,000 per year

    Company DescriptionFor over 15 years, Asiatel Outsourcing (Asia Teleservices Inc.) has been a leader in the outsourcing industry, enabling companies globally to establish and manage remote teams in the Philippines. We offer a comprehensive range of services, including traditional outsourcing, remote staffing, and managed operations with exceptional cost...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines StaffSmart Outsourcing Full time ₱150,000 - ₱250,000 per year

    About the role We're seeking a talented Customer Service Representative (Non-Voice) to join our dynamic team at StaffSmart Outsourcing. In this full-time role, you'll be responsible for providing exceptional customer service through non-voice channels such as email, chat, and social media. Working from our office in Bridgetowne, Pasig, you'll play a crucial...

  • customer service representative

    9 hours ago

    Pasig, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱40,000 - ₱60,000 per year

    About the role We are seeking a motivated and customer-focused Customer Service Representative - Sales Account to join our team at CORPORATE VISIONS INC' in Pasig City, Metro Manila. This is a full-time position with a competitive salary and a signing bonus of 15,000 PHP. As a key member of our sales team, you will be responsible for providing outstanding...

  • Customer Service Representative

    1 week ago

    Pasig, National Capital Region, Philippines NEKSJOB PASIG Full time ₱45 - ₱55 per year

    NEKSJOB PASIG is hiring a Full time Customer Service Representative role in Pasig, NCR. Apply now to be part of our team.Job summary:Flexible hours available