Customer Service Representative

1 week ago

Pasig, National Capital Region, Philippines Kitchen SuperCenter Full time ₱200,000 - ₱300,000 per year
  • Maintains a positive, empathetic, and professional attitude toward customers at all times.
  • Responds promptly to customer inquiries.
  • Communicates with customers through various channels.
  • Acknowledges, endorses complaints to areas concerned and updates status with the customers.
  • Processes promptly all servicing requests.
  • Monitors status of inquiries, complaints, and servicing requests.
  • Solicits, documents, and reports feedbacks of customers.
  • Ensures customer satisfaction regarding quality and timely service.
  • Performs other related duties from time to time and/or that may be assigned by immediate superior.
  • Preferrably College Graduate
  • At least one (1) year working in related field.
  • Ability to stay calm when customers are stressed or upset
  • Customer service skill
  • Can work under pressure
  • Resourceful
  • Flexible
  • Trustworthy
  • Hardworking
  • Attention to details
  • Good interpersonal skill
  • Good oral and written communication skills
  • Computer literate

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

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