Business Systems Support Specialist

4 days ago


Philippines APRILMAE BARCELONA-ABRENILLA MANAGEMENT CONSULTANCY SERVICES Full time ₱20,800 per year

Business Systems Support Specialist (IT & Systems)

Compensation: $7/hour

Schedule: Full-time, remote, aligned with U.S. business hours

Responsibilities:

  • Provide day-to-day IT and technical support for internal teams
  • Configure, maintain, and troubleshoot Salesforce, Zendesk, NetSuite
  • Support software/application integrations for smooth data flow
  • Manage system access, permissions, and account setup
  • Document processes, fixes, and best practices
  • Collaborate on process automation and system improvements
  • Proactively monitor systems, escalate issues, and resolve problems quickly

Qualifications:

  • Experience in IT support, system administration, or technical operations
  • Familiar with Salesforce, Zendesk, or NetSuite (multiple platforms = big plus)
  • Strong troubleshooting and problem-solving skills
  • Can work independently and with a remote team
  • Excellent written and verbal communication skills
  • Bonus: API integrations, workflow automation, or related tools

Job Type: Full-time

Pay: From Php400.00 per hour

Expected hours: 40 per week

Benefits:

  • Work from home

Work Location: Remote


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