Account Officer
2 weeks ago
Job Description:
SALES
- Review loan requests
- Helps customers by answering questions; responding to requests.
- Assess clients' financial status
- Utilize professional judgment to determine which potential borrowers represent good risk opportunities for the organization
- Evaluate creditworthiness and risks
- Contact clients to gather financial data and documentation
- Analyze risks and approve or reject loan requests
- Calculate financial ratios (e.g. credit scores and interest rates)
- Set up payment plans
- Maintain updated records of loan applications
- Maintains customer confidence by keeping loan information confidential
- Follow up with clients about loan renewals
- Monitor progress of existing loans
- Accountable for achieving branch sales targets
- Generate Sales Leads (loan application)
- Generate Qualified Loan Consultant/Agent Leads through cold calling, area mapping/saturation, referral, and listings. Retain more active agents
- Conduct Sales calls and presentations/ Orientations
- Drives effort and initiates LC Generation Activities
- Filing of loan application and encoding sales data in the system for proper monitoring ∙ Processing, qualifying, and validating of loan release documents
- Strategize sales approach to effectively bring in new clients
- Achieve and exceed goals through sales strategies, clientele, sourcing new customers and maintaining and building productive long-term relationships with existing customers
- Revive inactive agents (Loan Consultants) inactive agencies
- Build relationship with existing active agents (Loan Consultants) and Agencies.
- Keep consistent communication via (cell phone, email, social media)
- Update agent data (mobile no, email, home address, work address)
- Incentivize through workshops, orientation, promos, events, and benefits
- Address concerns and comments
- Accredit new agents (Loan Consultants)- Use marketing tools (social media: [ i.e. group chats, Facebook posts, linked in] online ads, telemarketing: [text, calls, emails])
- Train all accredited agents (Loan Consultants) and Agencies
- Conducting Orientation (online, in-person), seminars
- Conducting Small to large scale events and workshops
- Collect applications from agents (Loan Consultants) and Agencies to increase volume of sales production.
CREDIT INVESTIGATION
- Compile and analyze credit information gathered by investigation. Create investigation report and provide weekly/daily updates to the department
- Collect customer documents as required to verify its integrity and authenticity
- Verify customer's past or current credit record
- View the customer's assets and evaluate the value
- Conduct complete background and credit investigation checks: Identity, residence/ neighborhood, reference contacts, due diligence as to assets, property, affiliations and property inspections
- Basic knowledge in appraisal (for collateral loan purpose).
- Assessing credit worthiness of existing or prospective clients.
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