csr – property insurance

2 days ago

Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱150,000 - ₱250,000 per year

WE'RE HIRING | CSR – PROPERTY INSURANCE (PL FNOL CC A2)

Work Locations:

Manila Site – 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City

Alabang Site – 9th–11th Floor, Vector Zone, Northgate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa City

Work Setup: Onsite

Schedule: Night Shift | Shifting | 2 Days Off

Overview:

Join our growing team as a Customer Service Representative – Property Insurance

In this role, you'll handle client calls and inquiries related to property insurance claims, ensuring a professional and empathetic customer experience while maintaining accuracy and compliance.

Key Responsibilities:

  • Handle inbound and outbound calls confidently while providing exceptional customer service.
  • Build and maintain positive customer relationships through professional communication.
  • Identify opportunities, develop solutions, and negotiate effectively with clients.
  • Present product and service features, quote prices, and process orders using web-based tools or proprietary systems.
  • Communicate brand values and ensure customer satisfaction in every interaction.
  • Maintain accurate documentation and assist in account management.

Qualifications:

  • At least 1 year of BPO experience (preferably in Property Insurance).
  • High School graduate (College level or graduate preferred).
  • Excellent English communication and interpersonal skills.
  • Must be willing to work onsite and amenable to shifting schedules.
  • Background in sales or account management is an advantage.

Benefits Offered:

  • Competitive compensation package with monthly performance incentives.
  • Meal and other allowances.
  • Medical and dental coverage for employees.
  • HMO coverage for up to 3 dependents.
  • Training and professional development programs.

Ready to start a rewarding career in Property Insurance?

Apply now and join a dynamic team that values growth, learning, and customer excellence

Job Type: Full-time

Application Question(s):

    1. Years of experience do you have working as a Customer Service Representative/Call Center Agent?

  • Years of experience do you have working in a BPO International Voice Account?

  • What level of education have you completed?
  • What kind of account experience do you have, and how many years have you worked in each? Please select from the following options:
  • Travel
  • Telecom
  • Collections
  • Financial
  • Insurance
  • Healthcare
  • Others (please specify): 
  • Are you open to attending an onsite interview? 
  • What is your preferred working site?: 
  • Active email address:
  • Active viber number
  • Active mobile number:
  • Do you have a valid drivers license? 
  • Kindly provide your full name (First Name, Middle Name, Last Name):
  • Availability for virtual/oniste processing today or tomorrow (kindly indicate time from 10:30 AM - 6PM):

Work Location: In person

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