Insurance (Dayshift) | 1-Year BPO Experience - CSR

2 hours ago

Pasay, National Capital Region, Philippines Telesys Full time $12,000 - $20,000 per year

Company Description

Level up your career with Telesys, a company committed to fostering growth, providing exceptional support, and creating opportunities for professional development. Our team is dedicated to delivering excellence and ensuring a positive work environment. At Telesys, employees are empowered to thrive in a dynamic and rewarding space, with an emphasis on both personal and professional achievements. Join us now and take the next exciting step in your career journey.

Role Description

This is a full-time, on-site Customer Service Representative (CSR) role located in Pasay, specializing in insurance inquiries and support during day shifts. The role involves engaging with customers, addressing their insurance-related concerns, providing accurate information, and presenting appropriate solutions. The CSR will ensure customer satisfaction by delivering high-quality service and maintaining professional communication at all times.

Qualifications

  • Familiarity with insurance and finance concepts, as well as experience in insurance brokerage
  • Strong communication skills and ability to provide excellent customer service
  • Customer-focused mindset with a problem-solving attitude
  • Prior experience in a BPO environment (minimum of 1 year) is required
  • Ability to work collaboratively within a team in an on-site setting in Pasay
  • Experience in providing insurance-related customer support is highly beneficial
  • Proficiency in handling customer inquiries efficiently and effectively

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