Consultant - Transition ( F&A Transition is Mandatory) Pune Location

1 day ago

Philippines WNS Global Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Job Summary:The Services Transition Manager is responsible for managing the end-to-end transition of client business processes into the BPO delivery environment. This includes planning, execution, and stabilization of transitions across finance, HR, customer service, or other outsourced functions, ensuring minimal disruption and full compliance with SLAs and contractual obligations.Key Responsibilities:Lead the transition lifecycle from contract signature to steady-state operations.Develop and manage transition plans, timelines, and resource allocations.Coordinate with client stakeholders, internal delivery teams, and enabling functions (HR, IT, Facilities, Compliance).Conduct due diligence and process mapping to assess scope, risks, and readiness.Define and track Service Acceptance Criteria (SAC) and ensure operational readiness.Oversee knowledge transfer, training, and documentation handover.Manage cutover planning, hypercare, and early life support (ELS).Ensure compliance with governance, risk, and control frameworks.Track and report on transition KPIs, risks, and mitigation plans.Drive continuous improvement and lessons learned post-transition.Support Pursuits from a transition standpoint, support creation of transition plans for RFx processesRequired Skills & Qualifications:Bachelor's degree in Business, Operations, or related field.7+ years of experience in BPO transitions, project management, or service delivery.Strong understanding of BPO operating models, SLAs, and client onboarding.Experience in transitioning F&A, HR, procurement, or customer service processes.Excellent stakeholder management and communication skills.Proficient in tools like MS Project, Excel, Visio, and collaboration platforms.Certifications preferred: PMP, PRINCE2, ITIL, Six Sigma.Desirable Attributes:Experience with global transitions across multiple geographies.Familiarity with shared services and GIC (Global In-house Center) models.Strong analytical and problem-solving skills.Ability to work in a fast-paced, matrixed environment.

Qualifications

Bachelors Degree, Masters degree

  • Senior Consultant

    2 weeks ago

    Philippines WNS Global Services, Inc. Full time $104,000 - $130,878 per year

    Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Customer Transitions Consultant

    2 days ago

    , Metro Manila, Philippines Buscojobs Full time

    Sales and Marketing Management Consultant Posted today Job Description Responsibilities Study company profile and operations to understand its marketing needs Conduct marketing research to identify industry trends and commercial opportunities Develop and implement a marketing strategy according to objectives and budget Prepare detailed proposals and...

  • Director for Transitions

    7 days ago

    , Metro Manila, Philippines Sutherland Full time

    Company DescriptionSutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally designed and engineered experiences for customers and employees. For over 36 years, we have cared for our clients’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are...

  • Technical Assistance for Support to Bangsamoro Transition

    4 days ago

    , , Philippines Particip GmbH Full time

    Technical Assistance for Support to Bangsamoro Transition (SUBATRA) Consultant for the conduct of Seminar-Workshop on Completed Staff Work for the Office of the Senior Minister Position: Non Key Expert The purpose of SUBATRA is to contribute to a smooth and timely undertaking of the transition through capacity building of the 3 branches of the Bangsamoro...

  • Technical Assistance for Support to Bangsamoro Transition

    4 days ago

    , Bangsamoro, Philippines Particip GmbH Full time

    Technical Assistance for Support to Bangsamoro Transition (SUBATRA) Consultant for formulation and preparation of the QA Improvement Program for the OCM IAO Position: Non Key Expert The Government of the Republic of the Philippines (GPH), with support from the European Union (EU), is implementing the “Support to the Bangsamoro Transition Authority”...

  • Customer Success Partner

    5 days ago

    Philippines Amped HQ Full time ₱1,080,000 - ₱1,320,000 per year

    Amped HQ is growing fast—and we're on the lookout for top-tier talent.We're not just building a company; we're reshaping what it means to work in outsourcing. With exceptional client and employee retention, Amped HQ is setting a new standard in the industry—combining world-class talent, strong leadership, and cutting-edge systems in an environment that...

  • Senior General Manager

    2 weeks ago

    Philippines WNS Global Services, Inc. Full time $70,000 - $120,000 per year

    Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Consultant

    1 week ago

    Philippines QualityKiosk Full time $104,000 - $130,878 per year

    MS - Banking & FSPhilippinesPosted On15 Sep 2025End Date14 Nov 2025Required Experience1 - 3 YearsBasic SectionNo. Of Openings1DesignationConsultantClosing Date14 Nov 2025OrganisationalMainBUQuality EngineeringSub BUMS - Banking & FSParentCCCOGSCostCenterCOGSLegal EntityQualityKiosk Digital Technologies IncLegal Entity

  • Consultant - Capability (R2R + BLACKLINE IS MANDATORY)

    2 weeks ago

    Philippines WNS Global Services, Inc. Full time $70,000 - $120,000 per year

    Company DescriptionWNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • Virtual Assistant for Yoga/Pilates Consultancy and Studio

    2 weeks ago

    Philippines Assist World Full time $70,000 - $120,000 per year

    Job Description Seeking a proactive and detail-oriented Virtual Assistant to support a yoga/Pilates studio owner transitioning into a consultancy business. The role involves managing operations across two DBAs under one business entity, focusing on CRM setup, website management, content distribution, and marketing funnels to drive lead generation. This is an...