Events & Operations Associate

The DCX Client Services - Home-Based Regional Gathering Admin will work full-time for a growing U.S.-based business. In this role, you'll play a vital part in supporting international event operations by coordinating logistics, managing vendor relations, and ensuring the smooth execution of events..

REQUIRED CORE COMPETENCIES

• Organization & Time Management – Skilled in prioritizing multiple projects and meeting tight deadlines.
• Attention to Detail – Maintains accuracy across complex event plans, databases, and communications.
• Communication Skills – Excellent written and verbal English communication for cross-functional coordination.
• Collaboration & Adaptability – Works effectively with global teams and adjusts to changing project needs.
• Administrative Excellence – Demonstrates precision and accountability in managing schedules, vendors, and event deliverables.

WHAT YOU WILL DO

Event Planning & Coordination

• Create and manage event action plans for Regional Gatherings in Singapore and Nairobi.
• Develop hotel lodging plans and manage room block coordination.
• Update Asana projects with event timelines and deliverables.
• Coordinate with venues for site visits, walkthroughs, and logistics.
• Track vendor contracts and payment schedules in Airtable.
• Maintain a master event checklist and ensure all milestones are met.
• Coordinate hotel bookings for event attendees and speakers.

Communication & Data Management

• Draft and send email invitations for Regional Gatherings.
• Review and finalize event communication materials.
• Update Airtable databases with attendee details (Name, Email, Metro Area, Registration Status).
• Track RSVPs and maintain accurate attendee counts.
• Update event scripts, agendas, and speaker information.
• Manage and track communication with event speakers and maintain up-to-date records.

Vendor Management

• Build and maintain strong relationships with vendors such as:
• Photographers and videographers
• Restaurants and catering services
• Equipment rental companies
• Coordinate vendor deliverables and ensure timely execution.
• Track invoices, payment status, and vendor communications.
• Manage equipment delivery and pickup schedules.

Event Assets & Materials

• Develop and coordinate event supplies, gifts, and equipment lists.
• Collaborate with design partners on print and digital materials.
• Manage production timelines for event collateral.
• Coordinate shipping and delivery of materials to event sites.
• Create signage plans and oversee printing and installation.
• Track inventory of event supplies and materials.

Administrative & Project Coordination

• Support the Partner, Global and Sr. Manager, Global Events with administrative tasks.
• Track deliverables and milestones across global expansion initiatives.
• Take meeting notes and manage scheduling for leadership teams.
• Prepare presentations, reports, and research materials.
• Track and manage action items and follow-ups from leadership meetings.
• Conduct research on new markets and potential event locations.
• Support strategic planning processes through data compilation and document preparation.

WHAT WE LOOK FOR

• Education: Bachelor's degree in Marketing, Business Administration, or a related field.
• Experience: 1–3 years in Customer Service, Data Entry, Administrative Support, or Event Coordination.
• Technical Skills:
• Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Proficiency in Google Workspace (Sheets, Docs, Gmail, Calendar).
• Familiarity with Asana and Airtable is an advantage.
• Other Requirements:
• Strong multitasking and prioritization skills.
• Accuracy in handling detailed information.
• Team-oriented, dependable, and proactive attitude.
• Ability to learn and adapt to new tools and systems quickly.

WHAT WE OFFER

• Salary Range: PHP 50,000 – 52,000
• Job Type: Full-time
• Work Shift: 8:00 AM – 5:00 PM CST (USA)
• Work Days: Monday through Friday (USA)
• The role might require supporting different time zones (US/Asia)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW

Job Type: Full-time

Pay: Php50, Php52,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Work from home

Application Question(s):

• Expected Salary:
• Active Email Address:

Experience:

• Event Planning & Coordination: 3 years (Required)
• Data Management: 3 years (Required)
• Vendor Management: 3 years (Required)
• Event Assets & Materials Activities: 3 years (Required)
• US Client: 3 years (Required)
• Night Shift: 1 year (Required)

Work Location: Remote