Billing and Collection Assistant

4 days ago

Manila, National Capital Region, Philippines GD Prime Property Management Corporation Full time ₱400,000 - ₱800,000 per year

Key Responsibilities:

1. Billing Operations:

  • Create and issue billing statements and invoices for tenants, including rent, utilities, and other charges.

  • Ensure accuracy and adherence to company policies regarding billing practices.

2. Collections Management:

  • Monitor accounts receivable and follow up with tenants on overdue payments through calls, emails, and letters.

  • Maintain accurate records of collection activities and update tenant payment status in the accounting system.

3. Customer Communication:

  • Serve as the primary contact for tenant inquiries related to billing, payment processing, and lease agreements.

  • Address and resolve tenant complaints or disputes regarding charges in a professional and timely manner.

4. Account Reconciliation:

  • Assist in the reconciliation of accounts receivable, ensuring all payments are accurately recorded and discrepancies are investigated.

  • Prepare and maintain reports on outstanding balances and payment histories.

5. Data Entry and Documentation:

  • Input and update billing information in property management software and maintain organized records of all transactions.

  • Handle filing and documentation related to billing and collections with attention to detail.

6. Reporting:

  • Prepare reports on collections progress and aged accounts for management review.

  • Assist in preparing financial statements related to revenue and receivable accounts as needed.

7. Collaboration:

  • Work closely with the accounting team and property managers to facilitate accurate billing processes.

  • Coordinate with maintenance and operations teams regarding tenant billing for services rendered.

8. General Administrative Support:

  • Assist with other administrative tasks as assigned, including creating and maintaining spreadsheets, filing, or scheduling meetings.

  • Provide support in special projects or audits related to billing and collections.

Qualifications:

  • High school diploma or equivalent; Associate's degree in Finance, Accounting, or a related field preferred.

  • Previous experience in billing, collections, or accounts receivable (1-2 years preferred) in a property management or retail environment.

  • Familiarity with property management software is a plus.

Preferred Skills:

  • Excellent attention to detail and accuracy in handling financial data.

  • Strong organizational and time-management skills with the ability to handle multiple priorities.

  • Proficient in Microsoft Office Suite, particularly Excel; familiarity with billing software is beneficial.

  • Good communication skills, both written and verbal, to effectively interact with tenants and employees.

Working Conditions:

  • Mostly office-based with standard business hours; flexibility during high-volume periods may be required.

  • Collaborative environment involving regular interaction with various departments.

Benefits:

  • Competitive salary and benefits package including HMO, Vacation and Sick Leaves.

  • Opportunities for career advancement and professional development.

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