
Billing and Collection Associate
2 days ago
Job Responsibilities:
Billing:
- Prepare and issue accurate customer invoices based on contracts, purchase orders, or service delivery records.
- Ensure timely submission of invoices in accordance with client billing schedules.
- Coordinate with internal departments (e.g., Sales, Operations, Contracts) to validate billing data.
- Monitor and reconcile billing records and adjustments (e.g., discounts, service credits).
- Maintain billing logs and documentation for audit and reporting purposes.
Collections:
- Monitor accounts receivable aging and follow up with clients on outstanding payments.
- Communicate with clients to resolve billing issues and payment disputes.
- Coordinate with Sales or Account Managers for escalation of non-payment or disputes.
- Ensure timely posting and recording of collections in the accounting system.
- Prepare and send monthly statements of account to clients.
Reporting & Compliance:
- Generate reports on billing status, collections performance, and accounts receivable aging.
- Assist in month-end closing and reconciliation of accounts receivable.
- Ensure compliance with company policies and regulatory requirements for billing and collection processes.
- Support internal and external audits by providing relevant documentation and reports.
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