Billing and Collection

2 days ago

Manila, National Capital Region, Philippines Monee Full time ₱900,000 - ₱1,200,000 per year

Job Description

  • Responsible for the preparation and management of reconciliation reports across multiple partner accounts.
  • Responsible for the day-to-day operations of the billing and collection function.
  • First point of contact of the internal and external business partners (i.e. third-party billing, Shopee Ops) for billing-related concerns
  • Update BD on collection items
  • In-charge to follow up internal and external parties to resolve discrepancies (e.g. cancellations, refunds)
  • Monthly detailed reconciliation of gross premiums written (GPW) in Bytesforce. Detect, research, and reconcile unusual items.
  • Collect customer payments in accordance with payment due dates
  • Act as mediator in maintaining quality customer service by resolving customer account (business partners) inquiries
  • Utilize Bytesforce and Iristech systems.
  • Oversee and update customer files to ensure data accuracy
  • Timely sending to Finance (FRA and Fin Ops) the reconciled amounts for recording/booking and billing issuance. Deadline: Work day 2 for month-end financial statement close process (FSCP)
  • Provides billing process flow and requirements in the Business Requirements Document (BRD)
  • Support audit and reconciliations by sourcing support for transactions
  • Legacy Premium Receivables: Review open accounts for collection efforts. Collect customer payments in accordance with payment due dates.

Collaborate with Finance teams, FRA and Fin Ops.
Requirements

  • A Bachelor's Degree in Finance, Business, or any medical field
  • Previous experience in insurance billing and collections
  • Knowledge of insurance guidelines including General Insurance, HMO, Health Insurance and other payer requirements and systems.
  • Familiarity with ICD-10 and CPT coding is a plus; Proficiency in medical terminology is often required for processing medical claims.
  • Demonstrates proficiency in independent work while also excelling in collaborative team environments.
  • Effectively prioritizes tasks and resolves conflicts in a tactful manner.
  • Quick to grasp new concepts, adept at navigating technology, and proficient in utilizing insurance systems.

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