Outbound Customer Service Assistant

POSITION SUMMARYThis position is responsible for selling Silversea cruises and related shore sideproducts and services to the consumer, via outbound telephone salesactivities. Utilize web and other lead and inquiry sources to generate salesand grow long-term customer relationships. Develop customer relations byinitiating calls, emails or other types of...

Responsibilities:Handle inbound and/or outbound calls to assist customers with inquiries, requests, and concerns.Provide accurate product, service, or account information in a professional and courteous manner.Resolve customer issues efficiently while ensuring customer satisfaction.Document call details, actions taken, and resolutions in the system.Follow...

Handle inbound and outbound calls, emails, or chats to assist customers with inquiries, concerns, or complaints.Provide accurate information regarding products, services, billing, and policies.Resolve customer issues efficiently and professionally, ensuring high customer satisfaction.Document customer interactions and transactions in CRM or internal...

Visa Facilitation Services and Airport AssistanceKey Responsibilities:Communication Facilitation: Liaison officers act as a bridge between different parties, ensuring clear and effective communication.Coordination:They coordinate activities, meetings, and projects involving multiple organizations or teams.Relationship Building:They build and maintain...

Assist customers with inquiries related to food delivery and online shopping services.Resolve issues and complaints promptly and professionally to ensure customer satisfaction.Provide product information, pricing, and availability to customers via phone, email, or chat.Maintain accurate records of customer interactions and transactions.Collaborate with other...

Power Mac Center – Mobile Care is hiring a Customer Service AssociateResponsibilitiesAssist customers with device assessment, basic troubleshooting, and service intake.Handle inquiries, concerns, and complaints while meeting service targets.Gather and document accurate customer and product details for repairs.Provide an excellent customer experience from...

ResponsibilitiesInteract with customers and provide them with information and assistance.Create, manage, and drive closure on service requests.Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments to find resolution for customer query/issues/concerns.Typically handles...

Position OverviewWe are looking for a dedicated and highly organized Customer Service Supervisor to oversee day-to-day operations of the customer service team. This role ensures that support representatives deliver exceptional service, meet performance goals, and maintain a high level of customer satisfaction. The ideal candidate is hands-on, supportive, and...

JOB SUMMARYResponsible in the proper and timely handling of daily frontline transactionsDUTIES AND RESPONSIBILITIESReview and endorse created tickets with complete/required attachments to the processing unit.Handle escalated concern from CS Assistants.Coordinate with other concerned units in resolving clients concernsCoordinate with appropriate resource for...

DetailsJob DescriptionJob DescriptionProvide customer service to end users via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and...