Customer Service Representative

1 week ago

Pasay, National Capital Region, Philippines AUMTREND PH INC Full time

Responsibilities:

  • Handle inbound and/or outbound calls to assist customers with inquiries, requests, and concerns.
  • Provide accurate product, service, or account information in a professional and courteous manner.
  • Resolve customer issues efficiently while ensuring customer satisfaction.
  • Document call details, actions taken, and resolutions in the system.
  • Follow call handling scripts, quality standards, and compliance guidelines.

Qualifications:

  • Bachelor's degree graduate
  • At least 1 year BPO experience (Voice account)
  • Amenable to shifting schedules and onsite work.
  • Willing to start immediately.

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Ability to commute/relocate:

  • Pasay: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • CSR - Voice : 1 year (Required)

Work Location: In person

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