Customer Service Representative

2 weeks ago

Pasay, National Capital Region, Philippines Stefanini North America and APAC Full time ₱150,000 - ₱250,000 per year

Details
Job Description

Job Description

  • Provide customer service to end users via telephone, email, or web chat.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
  • Must be able to multi-task and handle assigned duties while assisting end-users.
  • Assist end-users with the creation and alteration of electronic credit applications and contracts

Job Requirements

Job Requirements

  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take customer support calls during the duration of your shift.
  • Familiarity with a call center environment.
  • Familiarity with ticketing system.
  • Must be willing to work in different shifts. Including rotating Saturdays.

Work Setup

  • All hires are required to undergo 1-2 months onsite training followed by temporary WFH, subject to business needs for full onsite return in the future.

,

  • Customer Service Representative

    5 days ago

    Pasay, National Capital Region, Philippines UOS TRAVEL CORP Full time ₱150,000 - ₱250,000 per year

    5 Customer Service RepresentativeThis is a full-time on-site role for a Customer Service Representative located in Pasay. The Customer Service Representative will be responsible for managing customer inquiries through various channels, providing information about products and services, handling customer complaints, and ensuring customer satisfaction....

  • Customer Service Representative

    1 day ago

    Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full time ₱250,000 - ₱500,000 per year

    EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media. Roles and ResponsibilitiesInteract with...

  • Customer Service Representative

    5 days ago

    Pasay, National Capital Region, Philippines HRTX Full time ₱300,000 - ₱600,000 per year

    Job Description:We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will act as a liaison between the company and its customers, providing product/services information, resolving any emerging issues, and ensuring overall customer satisfaction. The ideal candidate is resourceful, empathetic, and...

  • Customer Service Representative

    1 day ago

    Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full time ₱250,000 - ₱500,000 per year

    EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media. Roles and Responsibilities:As a Travel...

  • Customer Service Representative

    1 day ago

    Pasay, National Capital Region, Philippines [24]7 Philippines Full time ₱180,000 - ₱360,000 per year

    Company Description[24]7.ai is a technology solutions company offering BPO services to international clients. Operating in the Philippines since 2006, we provide outstanding consumer experience across the retail, telco, and medical industries. With over 3,000 local employees, [24]7.ai is recognized as a Great Place To Work certified organization. Our offices...

  • Customer Service Representative

    5 days ago

    Pasay, National Capital Region, Philippines HRTX Full time ₱264,000 - ₱420,000 per year

    We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. You will act as a liaison between the company and its clients, providing product/service information, and resolving...

  • Customer Service Representative

    5 days ago

    Pasay, National Capital Region, Philippines EPX Full time ₱228,000 - ₱252,000 per year

    EPX is hiring a Full time Customer Service Representative role in Pasay, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱19,000 - ₱21,000 per month

  • Customer Service Representative

    5 days ago

    Pasay, National Capital Region, Philippines HRTX Full time ₱30,000 - ₱60,000 per year

    We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to join our team supporting an Auto Insurance Account. As a CSR, you will be the first point of contact for policyholders, providing assistance with policy inquiries, billing, claims support, and general insurance-related questions. Qualifications: At least High...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines MicroSourcing Full time ₱250,000 - ₱500,000 per year

    Discover 100% YOU with MicroSourcingPosition: Customer Service Representative (Dayshift) - Fixed Term (3 months)Location: MOA, Pasay Work Setup & Shift: Onsite | Dayshift Why join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash...

  • Customer Service Representative

    1 day ago

    Pasay, National Capital Region, Philippines EXL Service Philippines, Inc. Full time ₱15,000 - ₱30,000 per year

    EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media.Minimum QualificationsAt least Senior...