Commercial Insurance Broker Assistant

4 days ago

Work from Home, Philippines Dynamic Offshore Pty Ltd Full time ₱35,000 - ₱50,000 per year

Position Title: Commercial Insurance Broker Assistant

Schedule: Monday – Friday, 9:00 am - 5:30 pm QLD, AU Time or 7:00 AM – 3:30 PM PH Time

Holiday to follow: QLD, AU Holidays

Workdays: Mon - Fri

Work Set-up: Work From Home or office.

Work Details: Full-time

About the Role:

We are seeking a detail-oriented and client-focused Commercial Insurance Broker Assistant to support our Australian client, a reputable insurance brokerage firm. You will play a key role in the back-office and administrative support of insurance brokers, ensuring smooth processing of commercial insurance documentation, policy servicing, and client communication.

Key Responsibilities:

  • Assist brokers with the preparation and processing of new business, renewals, and endorsements for commercial insurance policies.
  • Liaise with underwriters and insurers to gather quotes, binders, and policy documentation.
  • Enter and maintain accurate client and policy data in CRM and insurance systems (using SCTP/SVU and Insight platforms.).
  • Review and validate policy schedules, endorsements, and other documents for accuracy and compliance.
  • Prepare Certificates of Currency, client summaries, and other required reports.
  • Support claims lodgment and follow-up on behalf of clients when needed.
  • Ensure timely and professional communication via email or phone with clients, insurers, and internal teams.
  • Maintain compliance with relevant Australian insurance industry regulations and internal procedures.
  • Perform general administrative duties as required by the brokerage team.

Qualifications & Requirements:

  • Minimum 2 years of experience in insurance support, preferably within a BPO setting or Australian insurance market.
  • Strong knowledge of commercial insurance products (e.g., public liability, property, professional indemnity, etc.).
  • Strong knowledge in claims management and endorsement processing/renewal processing.
  • Experience in managing claims, primarily in motor and property claims, with a particular focus on SCTP usage.
  • Familiarity with Australian insurance platforms (SCTP/SVU and Insight).
  • Excellent written and verbal communication skills in English.
  • High attention to detail and accuracy.
  • Proficient in Microsoft Office (Word, Excel, Outlook) and CRM systems.
  • Ability to work independently and manage multiple tasks under tight deadlines.
  • Willingness to work during Australian business hours.

Job Type: Full-time

Pay: Php35, Php50,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • Work from home

Application Question(s):

  • How much would your asking salary package (PHP) be?

Experience:

  • commercial insurance (Australia) support: 2 years (Required)
  • SCTP/SVU and Insight: 2 years (Required)

Work Location: Remote

  • Broker Admin Support

    4 days ago

    Work from Home, Philippines Outsource Broker Support Full time

    ResponsibilitiesWorking as part of a dedicated team, you will be required to assist in all aspects of the mortgage broking and lending administration processes, which may at times extend beyond the duties listed below. In-house support will be always available along with regular opportunities for ongoing external education and professional...

  • Commercial Lines Insurance Specialist

    4 days ago

    Work from Home, Philippines IT People Full time ₱1,200,000 - ₱3,600,000 per year

    ResponsibilitiesServe as a key team member in the Commercial Lines Department, including educating current clients and attracting new ones.Provide proposals for agency producers.Quote policies with top-rated carriers in the industry, such as Auto-Owners, Liberty Mutual, The Hartford, and West Bend.Maintain up-to-date knowledge of products and markets.Focus...

  • Insurance Assistant

    4 days ago

    Work from Home, Philippines ia Blueprint LLC Full time ₱15,000 - ₱220,000 per year

    Key Responsibilities:Handle insurance-related tasks related to personal lines and/or commercial linesManage outbound and inbound phone calls with professionalismProvide excellent email and chat supportMaintain organized digital records and ensure timely completion of tasksFollow processes and instructions accurately and consistentlyUse CRM systems such as...

  • Sales Manager

    2 weeks ago

    Work from Home, Philippines Power Commercial Insurance Brokers Full time ₱480,000 - ₱720,000 per year

    Job Title: Sales ManagerCompany: Power Commercial Insurance BrokersLocation: Remote with occasional on-site collaborationSchedule: Graveyard Shift (US Time Zone)Employment Type: Full-time***Please send an introduction video and updated resume to russ***About PowerCIBPowerCIB is a forward-thinking company focused on delivering innovative solutions to our...

  • Real Estate Broker Assistant

    4 days ago

    Work from Home, Philippines Landers Investment LLC Full time ₱90,000 - ₱92,400 per year

    Job OverviewWe are seeking a highly organized, detail-oriented, and self-motivated Virtual Assistant to serve as our Broker Assistant &* Transaction Coordinator*.Company Policies:Time Tracking – We use a time tracking tool, and payments are based on logged hours.Camera-On Policy – All team members are required to keep their cameras on during shifts to...

  • Customs Broker- Spanish Bilingual

    2 days ago

    Work from Home, Philippines ACCPRO INTERNATIONAL Full time ₱768,000 - ₱960,000 per year

    CUSTOMS SPECIALISTWork Set-up: REMOTEWork Schedule: 8am – 5pm MSTWork Type: Full Time EmployeeJOB SUMMARY:Bilingual (English-Spanish) professional in International Commerce with solid experience in the food and beverage industry. Specialized in the import and export of perishable goods, with proven expertise in international sanitary compliance, customs...

  • Insurance Processor

    2 days ago

    Work from Home, Philippines nightowl consulting Full time ₱900,000 - ₱1,200,000 per year

    DescriptionWe are seeking a highly detail-oriented and organized Insurance Processor with a focus on Commercial Lines, including Property & Casualty and Health Benefits. In this role, you will be responsible for handling policy applications, endorsements, renewals, certificates, and cancellations, while ensuring accuracy, compliance, and excellent client...

  • Accounting Assistant/Bookkeeper

    4 days ago

    Work from Home, Philippines Atria VA, Inc. Full time ₱1,200,000 - ₱1,500,000 per year

    About Atria VA, Inc.Atria VA, Inc. is a global virtual operations company dedicated to delivering elite back-office support services to real estate professionals and small-to-midsize businesses. We partner with high-performing entrepreneurs and brokerages to provide administrative, marketing, and executive-level assistance that's seamless, efficient, and...

  • Insurance Virtual Assistant

    4 days ago

    Work from Home, Philippines A+ Virtual Pro Full time ₱5 - ₱270 per year

    We are seeking a detail-oriented and highly reliable Insurance Virtual Assistant to support our US-based insurance operations. Applicants must have prior experience working with insurance companies in the United States - this is non-negotiable.Responsibilities:Assist with insurance-related administrative tasksHandle client communications and follow-upsManage...

  • Paraplanner (AU Financial Planning - Part Time)

    6 days ago

    Work from Home, Philippines Outsource Broker Support Full time ₱93,600 - ₱234,000 per year

    As a Paraplanner, you will play a key role in supporting Financial Planners throughout the financial planning process. This role involves preparing compliant advice documents, assisting with strategy development, conducting research, and supporting administrative and implementation tasks to ensure a seamless client experience.You will be expected to work...