Credit and Collection Officer

2 days ago

Quezon City, National Capital Region, Philippines Healthy Innovation Distribution Inc. Full time ₱900,000 - ₱1,200,000 per year

A Credit and Collection Officer is responsible for managing a company's accounts receivable, ensuring timely payment of outstanding invoices, and minimizing bad debt. They handle collection calls, negotiate payment plans, and address customer inquiries related to billing and payments.

Key Responsibilities:

Collection Efforts: Actively contact customers with overdue accounts, negotiate payment arrangements, and follow up on outstanding invoices.

Communication and Customer Relations: Address customer inquiries regarding billing, payments, and collections.

Documentation and Reporting: Maintain accurate records of customer accounts, track collection efforts, and prepare reports on accounts receivable and collections performance.

Risk Assessment and Mitigation: Identify and mitigate credit risk, such as assessing credit limits and reviewing payment terms.

Compliance: Ensure compliance with company policies and legal regulations related to collections.

Collaboration: Work with other departments, such as sales, accounting, and legal, to resolve collections issues.

Essential Skills and Qualifications:

Strong Communication and Interpersonal Skills: Effective communication is crucial for engaging with customers and negotiating payment arrangements.

Negotiation Skills: Ability to negotiate payment plans and resolve disputes with customers.

Problem-Solving Skills: Ability to identify and resolve issues related to billing, payments, and collections.

Attention to Detail: Accuracy in record-keeping and maintaining accurate financial records.

Time Management and Organization: Ability to manage multiple accounts and prioritize tasks effectively.

Basic Knowledge of Accounting and Finance: Understanding of accounting principles and financial statements.

Computer Skills: Proficiency in using relevant software, such as spreadsheets and collections management systems.

Experience in Collections: Previous experience in a collections role or similar position is often preferred.

Job Types: Full-time, Permanent

Benefits:

  • Employee discount
  • Opportunities for promotion
  • Promotion to permanent employee

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Credit and Collection : 1 year (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person

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