Account Manager

4 hours ago

Cebu City, Central Visayas, Philippines Trends Group, Inc. Full time ₱400,000 - ₱600,000 per year

I. DUTIES AND RESPONSIBILITIES

  • Developing and maintaining strong relationships with client
  • Understanding client needs and objectives
  • Managing client expectations and delivering results
  • Communicating with clients regularly through emails, phone calls, and meetings
  • Stay on top of accounts, making sure clients receive services that are within their budget and meet their needs.
  • Work alongside with other team members to discuss account/project updates and find new ways to grow the business.
  • Upselling and cross-selling products or services to clients

II. QUALIFICATIONS

A. Minimum Education

  • A Bachelor's Degree graduate of any course

B. Minimum Experience/Training

  • At least 2 years of experience in account management function
  • Has good IT background

C. Competency

  • Thorough knowledge of managing teams and personnel
  • Maintains a high level of oral and written communication skills in order to communicate effectively with clients, colleagues and other stakeholders.
  • Ability to research subjects, with a commitment to provide continuous improvement.
  • Ability to work under pressure and think clearly in challenging situations in a logical manner.
  • Flexible in approach and be comfortable with a fluid organizational structure that requires both teamwork and self-sufficiency as necessary, with the ability to work under minimal supervision.
  • A highly customer focused, proactive learner that enjoys customer success and delights in exceeding customer expectations
  • A patient and active listener with a passion for service
  • Good communication, presentation and interpersonal skills
  • Ability to learn and assimilate information quickly
  • Enthusiast, strong work ethic and a positive attitude
  • Proficient with MS Office applications (PowerPoint, Excel, etc.)

III. WORKING CONDITIONS

  • May require working beyond normal business hours to meet project deadlines or address urgent client issues

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