IT Support Engineer

Job Description:We are looking for a Customer Support Representative (Voice Account) who will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring excellent customer satisfaction. The ideal candidate should have strong communication skills, a professional attitude, and a passion for delivering...

Key Responsibilities:Handle customer inquiries via phone (voice support) and assist in resolving issues in a timely and professional manner.Provide accurate product or service information to customers.Maintain a positive and friendly attitude in all customer interactions.Document and track customer interactions and issues in the system.Collaborate with other...

HUSTLE IN BGC, LUNCH IS ON US Free lunch every day, plus extra treats to help you grow, earn, and save more#WeAreTGT in BGC: Great Place to Work CertifiedHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards,...

HYBRID MADE EASY Enjoy free lunch on 3 onsite days, recharge with 2 WFH days.A Great Place to Work Certified: Enjoy these perksGet rewarded for your skills: PHP 60,000–90,000 per month, depending on your experienceHealth & Wellbeing: HMO from day 1 (with dependent coverage, dental, psychiatric sessions, flu shots, life insurance)Rewards & Recognition: 24...

Position OverviewWe are seeking an experienced Scrum Master with 3–5 years of experience to guide and support our Agile teams in delivering high-quality Android and iOS applications. This role will ensure that Agile principles are understood, embraced, and consistently applied, while removing barriers to team success. The ideal candidate will have a strong...

Core Responsibilities:Develop intelligent bots using Microsoft Bot Framework integrated with Azure Function Apps and Logic Apps.Leverage Azure OpenAI for natural language processing and generative AI capabilities.Create and manage APIs for bot services and external integrations.Automate workflows and data pipelines using Azure automation tools.Collaborate...

Qualifications:Good in verbal and written communication skillsExperience in ticketing system(s) (i.e SNOW, SDP)Knowledge and experience in report creationAverage skills in MS ExcelKeen knowledge to detailsAble to render OT/Saturday duty if neededPositive working attitudeCustomer service skillsMain Duties and Responsibilities:1. Provisioning of application...

Senior Systems and Operational Support Engineers are responsible for ensuring the continued success of key customers across both public and multi-cloud environments.The ideal candidate is a seasoned engineer who thrives in a collaborative, matrixed team environment, working across global resources to deliver high levels of customer satisfaction and...

ROLES AND RESPONSIBILITIES● Network Configuration & MaintenanceAssist in configuring, maintaining, and supporting network devices such as switches, routers, firewalls, and wireless access points.● Incident Troubleshooting & SupportProvide Level 2 troubleshooting for network-related issues, including connectivity failures, degraded performance, and access...

Automation EngineerWe're looking for a skilled Automation Engineer to strengthen the quality and reliability of our web applications. In this role, you'll work hand-in-hand with engineering, product, and QA teams to build scalable test automation solutions that support fast, reliable releases.If you're passionate about driving quality through automation and...