
Store Manager
2 days ago
A Store Manager at MANGO Clothing Brand, you will drive business growth by overseeing store operations, enhancing customer experience, and leading a high-performing team. Your role is pivotal in maintaining brand excellence, optimizing profitability, and ensuring seamless day-to-day management.
Key Responsibilities:
- Strategic Growth: Develop innovative business strategies to expand the customer base, increase store traffic, and maximize profitability.
- Sales Leadership: Meet and exceed sales targets by training, motivating, mentoring, and providing constructive feedback to sales staff.
- Customer Excellence: Uphold superior customer service standards to ensure high levels of satisfaction and brand loyalty.
- Operational Management: Supervise all store administration tasks, ensuring compliance with company policies and industry regulations.
- Visual Merchandising: Maintain an outstanding store ambiance that reflects MANGO's branding, with exceptional merchandising standards.
- Market Insights: Analyse buying trends, customer preferences, and sales data to make informed business decisions.
- Innovation & Market Expansion: Propose creative strategies to enhance market share and sustain brand competitiveness.
- Talent Development: Conduct performance evaluations to identify training needs and foster career growth pathways for staff.
- Conflict Resolution: Address staff concerns and customer complaints with professionalism, ensuring smooth store operations.
- Leadership Excellence: Set a strong example of ethical behaviour, commitment, and high-performance standards.
- Additional Duties: Perform other store management responsibilities as required.
Requirements:
- Proven experience in retail management, preferably in clothing brand.
- College graduate with a 4-year degree course. (Newly graduates are encouraged to apply for Entry Level - Management Trainee position)
- Strong leadership and interpersonal skills.
- Ability to analyse sales data and drive business growth.
- Knowledge of merchandising and inventory control.
- Excellent communication and problem-solving abilities.
- Willing to be deployed in MANGO Boutique in Bonifacio High Street / SM Mall of Asia
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