Store OIC

Job Summary:

Leads the store team in achieving sales and KPI goals and ensures customer satisfaction. Consistently displays adherence to company rules and brand standards. Manages the day-to-day smooth operations of the store and cultivates a harmonious working environment.

Duties:

• Monitors sales and KPI progress and creates action plans for store level execution
• Motivates the store team to provide excellent customer service
• Submits timely and accurate reports to head office
• Manages store stock level and collaborates with head office regarding delivery
• Provide product knowledge and service trainings to new staff and direction updates to all store members
• Leads the visual merchandising display implementation in store and engages everyone involved so that overall brand aesthetic and ambience is achieved
• Monitors all cashiering processes and trains cashiers in all POS matters
• Plans store staff schedule and ensures appropriate headcount at all times
• Coordinates with mall administration and marketing to maximize store potential

Preferably with experience with footwear and apparel

Must be organized and punctual.

Proficient in Microsoft Office.

Well-presented and professional.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Life insurance

Work Location: In person